Café Assistant

Location: Lilleshall National Sports Centre, Shropshire, TF10 9AT
Salary:  £7.55 per hour £12.21 per hour (dependent upon age)
Schedule: 0 hours contract working Monday to Sunday between the hours 7am – 11.30pm.

Ready to impact a better future?
As a Café Assistant in our Serco Leisure team, you’ll help create a warm, welcoming space for the community while ensuring high standards of service and food hygiene. Your work directly contributes to a positive experience for visitors and supports our purpose of making a positive impact on local communities.

You’ll play a key role in delivering a friendly, efficient café service that people can trust. From preparing food safely to offering great customer care, you’ll help create an environment that feels positive, clean, and cared for — a place where the community can relax and enjoy good food in a safe setting.

What you’ll do as a Café Assistant
You’ll be entrusted to:

• Carry out cleaning duties to maintain high standards of cleanliness throughout
• Undertake and record temperature checks to uphold strong food hygiene standards
• Serve customers promptly and efficiently
• Follow financial and cash handling procedures
• Prepare food and beverages in line with café menus and Supervisor guidance
• Replenish café and vending machine stock as required
• Maintain and promote brand standards
• Support operational needs, including cover for holidays and sickness

Does this sound like you?
You’ll be a great fit for this role if you have:

• Experience working in a food retail or service‑led environment
• Excellent customer care and communication skills
• A flexible, team‑focused attitude
• High standards of presentation and attention to detail
• Desirable A Level 2 Award in Food Safety in Catering (or equivalent) Certificate full training will be provided.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Let’s impact a better future, together. Apply today.

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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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