City/State

Work Shift

Overview:

Sentara Rockingham Memorial Hospital is hiring a Patient Advocate - Full Time Day Schedule

The Patient Advocate facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.) and by maintaining a data system of customer issues for use in identifying areas for improvement. They protect the patient's rights, speaking out on the patient's family's behalf when necessary. Staff education to improve patient satisfaction is also expected.

Education

• High School Grad or Equivalent (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• Customer Service - 2 years (Required)

Talroo - Allied Health, advocacy, customer service, healthcare, patient rights, quality improvements, patient satisfaction

.

Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.

Our Caring Workplace Environment

•A Caring Commitment serving our community for 100+ years

•Free and convenient parking

•Collaboration and shared governance

•CMS 5-Star and Magnet designated hospital

•EAP – 24 x 7

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.