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COMMISSION AGENT (Tampa Location)
full-timeTampa

Summary

Location

Tampa

Type

full-time

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About this role

Overview

The incumbent in this position is responsible for overseeing all gaming activities in accordance with applicable State, Federal and Tribal regulations and the protection of the Tribal Assets. The individual observes casino activities and monitors compliance with the internal control standards for the gaming operation to ensure adherence to all policies, procedures and regulations. The individual notifies management and supervisors of any suspicious activities and/or irregular circumstances. This position reports to the Commission Manager or Supervisor and is a non-exempt position.

Responsibilities

The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position.

 Observes casino activities to ensure adherence to all policies, procedures and regulations. Reports any suspicious activities and/or irregular circumstances to the casino management team. Monitors compliance with the internal control standards and regulations for the gaming operation. Cooperates with casino management and casino security team to ensure customer and employee safety. Fingerprints all gaming facility employees on an as needed basis. Communicates daily with the casino surveillance department and/or other operational department heads in order to monitor, identify areas of concern and investigative any suspicious activities and/or irregular circumstances. Adheres to all Seminole Tribe of Florida policies and procedures. Adheres to the Rules and Regulations as set by the Seminole Tribal Gaming Commission (STGC) and works within the guidelines of the Tribal Internal Control Standards (TICS). Abides by STGC confidentiality rules and regulations. Performs additional related duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES Interest in Seminole Tribe of Florida history, culture and operations. Knowledge of the National Indian Gaming Commission (NIGC) regulations and the Seminole Tribal Gaming Ordinance, Tribal Minimum Internal Control Standards (MICS), STGC Gaming Code and other procedures and standards. Knowledge of principles and practices of surveillance procedures. Knowledge of criminal offenses and the regulations concerning Tribal Gaming. Knowledge of First Aid as well as Fire Safety and relevant law enforcement procedures. Ability to maintain visual attention and mental concentration for significant periods of time. Ability to gather data, analyze, and compile information to prepare clear and concise reports. Ability to analyze and interpret numerical data. Ability to detect problems, issues and report information to appropriate personnel. Must be able to operate computers, cameras, monitors, radios and other surveillance equipment used in the performance of their tasks. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to utilize problem-solving techniques. Ability to work independently. Ability to establish and maintain an effective working relationship with Tribal Members, employees, vendors, and the general public. Ability to serve the STOF public and fellow employees with honesty and integrity in accordance with established rules and procedures.

Qualifications

High School diploma or equivalent GED is required. Minimum of three (3) years of experience working in a Casino environment is preferred. The ability to obtain and maintain an effective working knowledge of the National Indian Gaming Commission (NIGC) regulations and the Seminole Tribal Gaming Ordinance, Tribal Minimum Internal Control Standards (MICS), and other procedures and standards is required. Ability to meet standards established in order to obtain and maintain active the Employee Gaming License, is required. Demonstrate the highest degree of integrity, honesty and dependability. Demonstrate excellent organizational and interpersonal skills. Demonstrate excellent written and verbal communication skills. Ability to travel to all STOF Reservations and work a flexible schedule including evenings, nights, weekends and holidays is required. Due to the nature of the business, all applicants must be 21 years of age or older.

 

PHYSICAL DEMANDSThe position requires the incumbent to perform moderate physical activity. Requires the handling/lifting/carrying of objects up to 15 pounds, and the pushing/pulling of objects up to 50 pounds. Requires standing, walking and/or sitting for more than four (4) hours per day. Requires the ability to maintain visual attention and mental concentration for significant periods of time.

WORKING CONDITIONSWorks in both a clean, air-conditioned office area, with little noise, and also works on the Gaming floor, which is a smoking environment.

Other facts

Tech stack
Surveillance Procedures,Gaming Regulations,First Aid,Fire Safety,Problem-Solving,Data Analysis,Interpersonal Skills,Communication Skills,Integrity,Organizational Skills,Customer Safety,Compliance Monitoring,Report Preparation,Visual Attention,Mental Concentration,Technical Equipment Operation

About Seminole Gaming

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe.

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five other Seminole Casinos; in Coconut Creek and Hollywood, in Immokalee near Naples, and on the Brighton Reservation.

Seminole Gaming is committed to fostering diversity, equity and inclusion. The Office of DE&I was established in 2021 as a way to formally integrate our company values and mottos into our daily business operations. Its mission is to ensure that DE&I principles are used when making critical business decisions. We aspire to be known and respected for equitable and socially responsible practices.

Seminole Gaming is committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.

Diversity: is the celebration of differences and leveraging those difference to produce stellar results.

Equity: is a process of seeking fairness through deliberate and intentional actions.

Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Gambling Facilities and Casinos

What you'll do

  • The Commission Agent is responsible for overseeing gaming activities and ensuring compliance with regulations and internal control standards. They report suspicious activities to management and cooperate with security to ensure safety.

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Frequently Asked Questions

What does a COMMISSION AGENT (Tampa Location) do at Seminole Gaming?

As a COMMISSION AGENT (Tampa Location) at Seminole Gaming, you will: the Commission Agent is responsible for overseeing gaming activities and ensuring compliance with regulations and internal control standards. They report suspicious activities to management and cooperate with security to ensure safety..

Why join Seminole Gaming as a COMMISSION AGENT (Tampa Location)?

Seminole Gaming is a leading Gambling Facilities and Casinos company.

Is the COMMISSION AGENT (Tampa Location) position at Seminole Gaming remote?

The COMMISSION AGENT (Tampa Location) position at Seminole Gaming is based in Tampa, Florida, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the COMMISSION AGENT (Tampa Location) position at Seminole Gaming?

You can apply for the COMMISSION AGENT (Tampa Location) position at Seminole Gaming directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Seminole Gaming on their website.