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COMMAND CENTER OPERATOR
full-timeTampa

Summary

Location

Tampa

Type

full-time

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About this role

Overview

 

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

  

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

 

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

 

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

 

JOB DESCRIPTION

Responsibilities

This position is responsible for manning the Command Center or Podium as assigned to dispatch security personnel, receive incoming calls, and maintain required log books.

 

Essential duties include, but are not limited to:

  • Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company
  • Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
  • Prepares detailed incident reports in a clear and precise manner
  • Operates and monitors the fire alarm and security CCTV systems
  • Maintains accurate security incident logs
  • Operates and monitors all holdup alarm systems
  • Implements notification process in emergency situations i.e., fire, bomb threat, weather emergencies, etc
  • Assists in the coordination of emergency situations
  • Other duties as assigned

Qualifications

  • High School Diploma or equivalent is required and a minimum of one (1) year of related experience preferred, or the equivalent combination of education and experience
  • Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License
  • Valid Motor Vehicle License with good driving record
  • Must be able to complete standard company forms and reports

 

Work Environment:

  • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • Must be able to wear a radio earphone without any medical limitations

 

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

 

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

 

#gotoworkhappy

Other facts

Tech stack
Security Coverage,Incident Reporting,Emergency Coordination,CCTV Monitoring,Log Maintenance,Communication,Regulatory Compliance,Team Coordination

About Seminole Gaming

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe.

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five other Seminole Casinos; in Coconut Creek and Hollywood, in Immokalee near Naples, and on the Brighton Reservation.

Seminole Gaming is committed to fostering diversity, equity and inclusion. The Office of DE&I was established in 2021 as a way to formally integrate our company values and mottos into our daily business operations. Its mission is to ensure that DE&I principles are used when making critical business decisions. We aspire to be known and respected for equitable and socially responsible practices.

Seminole Gaming is committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.

Diversity: is the celebration of differences and leveraging those difference to produce stellar results.

Equity: is a process of seeking fairness through deliberate and intentional actions.

Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Gambling Facilities and Casinos

What you'll do

  • The Command Center Operator is responsible for dispatching security personnel, receiving incoming calls, and maintaining log books. They ensure the safety of patrons and employees while adhering to gaming regulations and company policies.

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Frequently Asked Questions

What does a COMMAND CENTER OPERATOR do at Seminole Gaming?

As a COMMAND CENTER OPERATOR at Seminole Gaming, you will: the Command Center Operator is responsible for dispatching security personnel, receiving incoming calls, and maintaining log books. They ensure the safety of patrons and employees while adhering to gaming regulations and company policies..

Why join Seminole Gaming as a COMMAND CENTER OPERATOR?

Seminole Gaming is a leading Gambling Facilities and Casinos company.

Is the COMMAND CENTER OPERATOR position at Seminole Gaming remote?

The COMMAND CENTER OPERATOR position at Seminole Gaming is based in Tampa, Florida, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the COMMAND CENTER OPERATOR position at Seminole Gaming?

You can apply for the COMMAND CENTER OPERATOR position at Seminole Gaming directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Seminole Gaming on their website.