About this role
Overview
Position: Office Assistant
Location: Middletown, PA
Type of Employment: Per Diem
Schedule: Hours Vary
Compensation: Starting at $15/hr (pending experience)
At Select Physical Therapy, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.
Responsibilities
- Answer and direct telephone calls and schedule and coordinate patient appointments
- Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
- Prepare patient intake forms prior to appointments to ensure timely service.
- Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
- Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
- Ensuring compliance with healthcare regulations and company policies
- Assist Patient Service Specialist with faxing and filing as needed
- Maintain inventory and stock new inventory
- Keep all linens and restroom products fully stocked
- Maintain disinfectant spray bottles for the gym for patients and members
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
- Experience working in a healthcare office setting
- Customer service skills
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Other facts
About Select Physical Therapy
Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.
Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.
Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com
What you'll do
- The Office Assistant will answer and direct telephone calls, schedule patient appointments, and maintain accurate patient files. They will also assist in maintaining the cleanliness of the center and ensure a positive patient experience.
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