Director, Retail Product Management

Work is Sweet!

'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary:

The Director of Retail Product Management within the Information Technology (IT) department is responsible for overseeing and driving the strategic planning, development, and execution of all retail product initiatives. This role encompasses management of product lines across See’s shops, ecommerce B2C and B2B platforms, marketing, and CRM solutions. This role requires a visionary leader with a deep understanding of retail processes, technology integration, and product lifecycle management to drive efficiency, innovation, and alignment with company goals.


The pay range for this position at commencement of employment is expected to be between $176,000k - $205,000k per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

Responsibilities

Strategic Leadership

• Formulate and implement a comprehensive product strategy that aligns with the company’s business objectives and growth targets.
• Perform ongoing research and competitive analysis to identify industry trends, opportunities, and potential threats.
• Partner with senior leadership, marketing, retail operations, and other departments to ensure cohesive product strategies and initiatives.

Product Development

• Develop and maintain a detailed product roadmap, outlining key milestones, deliverables, and timelines.
• Identify opportunities for new product development and enhancements to existing products, focusing on customer needs and user experience improvements.
• Utilize agile methodologies to streamline product development processes and ensure timely delivery.

Team Management

• Lead and mentor a high-performing product management team, fostering a culture of innovation, collaboration, and continuous improvement.
• Allocate team resources effectively to meet project deadlines and budget constraints.
• Establish and track key performance indicators (KPIs) to evaluate the success and impact of product initiatives.

Technical Oversight

• Oversee the integration of retail product management systems with other IT systems to ensure seamless data flow and operational efficiency.
• Stay updated on emerging technologies and industry best practices to inform product development and strategic decisions.
• Manage relationships with external vendors and partners to ensure the delivery of high-quality products and services.

Leadership and Team Development

• Promote a culture of continuous improvement and innovation within the retail product management team.
• Encourage the adoption of new technologies, methodologies, and best practices.
• Lead, mentor, and develop a team of retail product management professionals.

• Foster a collaborative and high-performance work environment.

Budgeting and Resource Management

• Manage the retail IT budget, ensuring optimal resource allocation to support strategic objectives.

• Monitor and control costs to achieve financial targets.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree is preferred.
• At least 10 years of experience in product management within the retail sector, including a minimum of 5 years in a leadership role.
• Strong technical background with experience in ecommerce platforms, CRM systems, and marketing technologies.
• Demonstrated leadership and team management skills.
• Excellent communication, collaboration, and stakeholder management abilities.
• Proficiency in supply chain management software and IT systems.
• Strong analytical and problem-solving skills.
• Ability to drive change and foster a culture of innovation and continuous improvement.

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors

See's is an EOE
See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).