Job Title - Assistant Human Resource
Location- San Jose, CA (Hybrid)
Description:
LOCAL CANDIDATES ONLY.
Hybrid role, with working primarily from home. Must be located within the greater San Francisco/Bay Area and able to work in the Oakland General Office (OGO) as needed approximately once/week.
*Workers must be able to use personal or supplier issued laptop with Citrix (i.e. remote) access to Client's systems.
*Work requires double monitors. client is willing to reimburse for "one" monitor, provided the cost is pre-approved.
TOP THINGS/SKILL SETS LOOKING FOR IN A CANDIDATE:
-SAP Experience, HR experience, Customer Service experience, Basic Office Application experience.
Responsibilities:
· HR operations support
-HR contact center support for internal employees
-Handling calls, tickets, online transactions, contractor onboarding/offboarding in a high-volume environment
· Compliance
-Employment eligibility verification
-Contingent workforce supplier status
-HR policy compliance
· Records Maintenance/Reporting
o Enters and maintains employee and organizational records
· Process Improvement
o Suggest and implements process improvements to increase efficiency
Requirements
· Required
o 3 years HR operations support experience
o Detail orientation to evaluate tickets, online transactions, and phone requests
o Experience with a variety of computer systems
-Excellent customer service skills
-Efficiency to work in high volume environment with detailed work requiring a high level of accuracy
-Experience with working with highly confidential employee data
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