HR Coordinator
full-time•Toronto, Brampton, Burlington•CA$55k - CA$70k
About this role
We’re looking for a hands-on HR Coordinator / People Operations Specialist to support and run the day-to-day people operations at SecondShop. This role is deeply execution-focused and based on site in our Burlington office five days per week.
You’ll be the first point of contact for employee relations matters, HR administration, and recruitment delivery, while also owning core people systems (ATS, HRIS, onboarding workflows). This is an ideal role for someone who enjoys being close to the business, handling real-time people issues, and ensuring people processes work smoothly and consistently.
What You’ll Do
- Serve as the initial point of contact for day-to-day HR matters including employee relations issues, complaints, attendance concerns, and policy questions
- Support managers with investigations, disciplinary processes, and performance improvement plans, ensuring documentation and consistency
- Maintain accurate employee records, files, and case documentation
- Escalate complex or sensitive issues appropriately while managing routine matters independently
Recruitment & Hiring
- Support and execute end-to-end recruitment across corporate, warehouse, and operational roles
- Coordinate job postings, screening, interview scheduling, and offers
- Partner with hiring managers to keep hiring processes moving efficiently
- Ensure a positive and professional candidate experience
- Prepare contracts, system access, training schedules, and onboarding documentation
- Manage offboarding processes including documentation, system access removal, and exit interviews
- Ensure onboarding and offboarding are compliant, organised, and consistent
Systems & Process Ownership
- Administer people systems including ATS and HRIS
- Maintain data accuracy across employee records and reporting
- Act as the first point of contact for system questions and basic troubleshooting
- Support continuous improvements to people operations workflows
People Operations & Compliance
- Support payroll inputs, benefits administration, and employee changes in coordination with external providers
- Ensure compliance with Ontario employment standards and internal policies
- Assist in developing clear, practical HR processes that scale with the business
Who We’re Looking For
- 3–5 years of experience in Talent Operations, HR Operations, or People Ops roles
- Hands-on experience dealing with employee relations issues and HR administration
- Exposure to recruitment coordination or delivery across multiple role types
- Experience working with ATS and HRIS systems
- Strong organisational skills and attention to detail
- Confident communicator who can work directly with employees and managers
- Comfortable working in an operational, fast-paced environment
- Able and willing to work on site in Burlington five days per week
What We Offer
- A hands-on, high-impact role in a growing company
- Competitive compensation (Pay: CA$55,000.00 - CA$70,000.00 per year) + benefits
- Close collaboration with leaders and frontline teams
- Competitive salary and benefits
- The opportunity to grow with the People function as SecondShop scales
What you'll do
- The HR Coordinator will serve as the first point of contact for employee relations and HR administration, while also managing recruitment and onboarding processes. They will ensure compliance with policies and maintain accurate employee records.
About SecondShop
At SecondShop we are redefining how you shop – saving you money while making a real impact on the planet.
Why We Started
Every year, perfectly good products end up in landfills or gather dust in warehouses. We knew there had to be a better way. That’s why we set out to create an innovative marketplace that gives these products a second chance while offering you unbeatable value.
Our mission is simple: connect customers with high-quality open-box, overstocked, and scratch-and-dent products from the brands you love – at prices you’ll love even more. With discounts of up to 50%, shopping smarter has never been easier or more rewarding.
Why Choose SecondShop?
Unlike peer-to-peer platforms, SecondShop ensures a reliable and stress-free experience. No haggling, no meeting strangers, no guessing games. Every purchase comes with a 30-day product guarantee, complimentary warranties on major appliances, and optional delivery, haul-away, and installation services. We take care of the details so you can shop with confidence.
But SecondShop isn’t just about saving money; it’s about making a difference. By shopping with us, you’re reducing waste, supporting sustainability, and helping build a world where no product goes to waste.
Join the Movement
Thousands of customers have already discovered the smarter, more sustainable way to shop. Ready to join them? Start saving today and experience the joy of never paying full price again.
P.S. If you’re loving the savings, spread the word! Share your experience, leave a review, or tell your neighbours about SecondShop. Together, we can help more customers shop smarter and live sustainably.
Ready to join SecondShop?
Take the next step in your career journey
Frequently Asked Questions
What does SecondShop pay for a HR Coordinator?
SecondShop offers a competitive compensation package for the HR Coordinator role. The salary range is CAD 55k - 70k per year. Apply through Clera to learn more about the full compensation details.
What does a HR Coordinator do at SecondShop?
As a HR Coordinator at SecondShop, you will: the HR Coordinator will serve as the first point of contact for employee relations and HR administration, while also managing recruitment and onboarding processes. They will ensure compliance with policies and maintain accurate employee records..
Is the HR Coordinator position at SecondShop remote?
The HR Coordinator position at SecondShop is based in Toronto, Canada and Brampton, Ontario, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the HR Coordinator position at SecondShop?
You can apply for the HR Coordinator position at SecondShop directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.