About this role
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do:
- Implement education school programs/day camps or sleepovers/resident camps, and assist with tours, in park presentations, or other programs as needed.
- Escort or drive guests or campers on tours of the park; providing in-depth park and animal information, interpreting animal exhibits, providing frontline access to attractions and priority seating to select shows
- Lead classroom programs and implement camp curriculum in an effective and timely manner.
- Participate in program duties including activity materials and equipment set-up and breakdown, classroom set-up and clean-up, team-building exercises, and advanced preparation for incoming campers’ needs.
- Represent the Education department at park and community events, promoting education programs- to include camp fairs, school presentations, expos and other events as needed.
- Serve as a positive role model for children and other park guests by adhering to company standards on wardrobe, conduct, safety, cleanliness, and timeliness at all times.
- Drive Tour Trucks for Serengeti Safari.
- Perform other duties as assigned based on business need
What it takes to succeed:
- Must be at least 18 years old, prefer 21+ years old with at least 1 year of college in a Biology/Zoology, Education, or Environmental Science degree program
- Must have a valid Driver’s License and able to meet company driving guidelines
- Communicate professionally and effectively with ambassadors and guests
- Must be able to lift, push, pull and/or carry up to 50 lbs. on a frequent basis
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights if needed
- Must be able to work indoors and outdoors, in varying Florida weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
What else is important:
- Able to kneel, squat, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks(use of tools/keyboard/writing)
- Perform all cleaning duties; including use of cleaning chemicals
- Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
- Ability to provide outstanding guest service.
- Ability to work individually and/or within a team.
- Demonstrated knowledge of computers and Microsoft programs.
- Strong leadership qualities are a must with good oral and written communication skills.
- Previous related experience with education programs and working with children preferred.
Additional Information:
Must submit resume to be considered for role
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Other facts
About SeaWorld
United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica.
Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances.
We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care.
Website: www.UnitedParks.com
What you'll do
- Implement educational programs and assist with tours and presentations. Serve as a positive role model and represent the Education department at various events.
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