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Assistant Supervisor, Ride Ops (Seasonal, Sesame Place)
full-timeSan Diego

Summary

Location

San Diego

Type

full-time

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About this role

SEASONAL POSITION

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

  • Ensure a safe environment for all team members, guests, and animals
  • Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching.
  • Ensure compliance to all state/federal regulations, park policies, and department procedures
  • Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law.
  • Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
  • Maintain inventory and stock/replace areas supplies and equipment as needed
  • Conduct equipment and safety checks in compliance with department and company standards
  • Attend to ambassadors and follow park protocol in emergency situations
  • Respond to ambassador and guest needs
  • Maintain training documentation, auditing, schedules and generation of regular reports.
  • Communicate effectively with other areas within the department as well as other departments in the park
  • Track information to complete daily and weekly reports
  • Report to Supervisors and Managers regarding the status of projects and completed assignments

What it takes to succeed:

  • Valid state driver’s license
  • Able to complete provided CPR/AED training/certification
  • Able to be trained and certified at all assigned areas and job functions
  • Climb stairs/ladders
  • Operate and maneuver in/around tight spaces as well as heights
  • Use heavy equipment for cleaning
  • Comfortable with exposure to noise and vibrations
  • Work in all weather conditions and temperature extremes
  • Train on and properly use protective gear
  • Comfortable working around fumes/dust/odor
  • Bend, sit, stand, squat, stoop, walk, kneel, reach with hands and arms at shoulder level or below, climb and reach with hands and arms above shoulder level
  • Comfortable speaking in front of large groups of guests and team members
  • Remain calm and professional during challenging situations
  • Working knowledge of all Microsoft Office applications
  • Positively interact with guests, co-workers, and vendors of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs.
  • Stand, walk and /or sit for prolonged periods of time.
  • Lift or move 75lbs.


Availability:

  • This is a seasonal role
  • During the peak season, must have 5 days of unrestricted availability, to include the weekends
  • You must be able to work varied schedules, including nights, weekends, and holidays
  • The Sesame Place season runs from March 2026 through Labor Day 2026, with onboarding and all required training to be completed prior to the start of the season.
  • Hours my fluctuate based on business need; may be scheduled up to 40 hours weekly.

Compensation:

  • 17.50 USD per hour

Starting Base Pay:

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Other facts

Tech stack
Safety Compliance,Training,Coaching,Communication,Inventory Management,Emergency Response,Microsoft Office,Customer Interaction,Physical Fitness,Teamwork,Problem Solving,Time Management,Adaptability,Attention to Detail,Professionalism,Multicultural Awareness

About SeaWorld

United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica.

Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances.

We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care.

Website: www.UnitedParks.com

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Entertainment Providers

What you'll do

  • The Assistant Supervisor is responsible for ensuring a safe environment for team members and guests, providing training and feedback to ambassadors, and maintaining cleanliness and compliance with regulations. They also conduct safety checks, manage inventory, and communicate effectively with other departments.

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Frequently Asked Questions

What does a Assistant Supervisor, Ride Ops (Seasonal, Sesame Place) do at SeaWorld?

As a Assistant Supervisor, Ride Ops (Seasonal, Sesame Place) at SeaWorld, you will: the Assistant Supervisor is responsible for ensuring a safe environment for team members and guests, providing training and feedback to ambassadors, and maintaining cleanliness and compliance with regulations. They also conduct safety checks, manage inventory, and communicate effectively with other departments..

Why join SeaWorld as a Assistant Supervisor, Ride Ops (Seasonal, Sesame Place)?

SeaWorld is a leading Entertainment Providers company.

Is the Assistant Supervisor, Ride Ops (Seasonal, Sesame Place) position at SeaWorld remote?

The Assistant Supervisor, Ride Ops (Seasonal, Sesame Place) position at SeaWorld is based in San Diego, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Assistant Supervisor, Ride Ops (Seasonal, Sesame Place) position at SeaWorld?

You can apply for the Assistant Supervisor, Ride Ops (Seasonal, Sesame Place) position at SeaWorld directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SeaWorld on their website.