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Assistant Supervisor, Aquatics
full-timeSan Diego

Summary

Location

San Diego

Type

full-time

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About this role

SEASONAL POSITION

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

  • Responsible for supervising a shift within a specific outlet.
  • Responsible for performing job duties/tasks of positions within scope of supervision.
  • Establish and maintain a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines.
  • Supervise, train and counsel ambassadors while ensuring proper training and development in accordance with SEA guidelines, such as minor infractions (i.e. attendance, grooming, cash handling, etc.).
  • Accurately track ambassador labor to include daily scheduling and break management.
  • Comply with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner.

What it takes to succeed:

  • Be at least 16 years old; Must be at least 18 years old for certain venues.
  • Be able to provide approved footwear (e.g. approved non-slip shoes, steel-toed shoes, specified color requirements, etc.) upon first date of employment.
  • Have a minimum of three (3) months park experience with no significant performance deficiencies within that period or equivalent 3 months external leadership industry experience.
  • Be able to perform job duties/task and meet the minimum qualifications of the positions within the scope of supervision.
  • Have working knowledge of the English language with excellent verbal and written communication skills.
  • Provide excellent guest service to guests and ambassadors.
  • Be able to walk and stand for long periods of time in extreme weather conditions.
  • Be willing to work a flexible schedule that includes weekdays, weekends, evenings and holidays.
  • Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations.
  • Be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
  • Be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines to include American Red Cross Lifeguard and Lifeguard Instructor certification.


 

Starting Base Pay:

17.50

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Other facts

Tech stack
Supervision,Training,Guest Service,Communication,Safety Procedures,Scheduling,Teamwork,Problem Solving

About SeaWorld

United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainment company with a world-class portfolio of seven brands across 13 parks in the United States and Abu Dhabi. The Company’s award-winning portfolio of iconic brands includes SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica.

Our portfolio offers experiences for guests of all ages to enjoy exhilarating thrill and family-friendly rides and coasters, inspiring up-close encounters and educational presentations with wildlife, and exciting shows, concerts, and live performances.

We are committed to wildlife conservation globally, and all three SeaWorld parks, plus Discovery Cove and Busch Gardens Tampa Bay, are accredited members of the AZA, one of the world’s foremost professional zoological organizations. Our parks serve as one of the largest marine animal rescue organizations in the world, actively participate in endangered species survival programs, and make significant contributions to science through field research and the study of animals in our care.

Website: www.UnitedParks.com

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Entertainment Providers

What you'll do

  • Supervise a shift within a specific outlet and ensure the highest level of ambassador performance and guest service. Train and counsel ambassadors while maintaining compliance with safety procedures and guidelines.

Ready to join SeaWorld?

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Frequently Asked Questions

What does a Assistant Supervisor, Aquatics do at SeaWorld?

As a Assistant Supervisor, Aquatics at SeaWorld, you will: supervise a shift within a specific outlet and ensure the highest level of ambassador performance and guest service. Train and counsel ambassadors while maintaining compliance with safety procedures and guidelines..

Why join SeaWorld as a Assistant Supervisor, Aquatics?

SeaWorld is a leading Entertainment Providers company.

Is the Assistant Supervisor, Aquatics position at SeaWorld remote?

The Assistant Supervisor, Aquatics position at SeaWorld is based in San Diego, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Assistant Supervisor, Aquatics position at SeaWorld?

You can apply for the Assistant Supervisor, Aquatics position at SeaWorld directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SeaWorld on their website.