SB
Deficiency Coordinator
full-time•Saint Petersburg
About this role
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking a Deficiency Coordinator for our fire alarm, sprinkler, and security business. The role of the Deficiency Coordinator is to estimate and then generate sales proposals for repair work that has been identified during contracted fire alarm, sprinkler, and life safety system inspections. The coordinator acts as the primary point of contact within the Division for customers with outstanding deficiencies ensure they are quoted and completed.
WHAT YOU’LL BE DOING (and doing well!)
- Generate system repair estimates and proposals in a timely manner upon the completion of inspections.
- Coordinate with customers to facilitate timely repair of deficiences
- Develop relationships with field inspectors and obtain copies of inspection reports for timely evaluation and quoting.
- Gain commitment from the customer over the phone and/or email. Coordinate with the service department on scheduling of repairs.
- Provide customers with recommendations and communicate system integrity issues that require urgent repair.
- Develop positive ongoing relationships with customers and understand the customers buying process.
- Track deficiency quotations by customer and dollar amount.
- Deliver sales to an assigned quota.
- Interface effectively with the service department to ensure timely scheduling of repairs.
- Engage with service managers and other sales representatives as required based on size and scope of repairs.
- Provide written notice to customers who elect not to perform repairs.
- Be a customer advocate and ensure all customer expectations are exceeded.
WHAT WE LIKE ABOUT YOU!
- Bachelor’s degree preferred. Candidates with a combination of education and experience will be considered.
- Fire Alarm, Sprinkler or Security industry knowledge a plus.
- Over the counter sales or customer service experience.
- Comfortable with proactively reaching out to customers and solving problems.
- Strong computer skills
- Organized and processed oriented.
- Effective communication skills and ability to present before broad audiences.
- Strong negotiation skills and competitive spirit.
WHAT WE’RE BRINGING TO THE TABLE
- Competitive salary based on qualifications.
- Commission Incentive Plan
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company cell phone and laptop.
- Professional career development opportunities.
- Tuition reimbursement.
What you'll do
- The Deficiency Coordinator generates sales proposals for repair work identified during inspections and acts as the primary contact for customers with deficiencies. They coordinate with customers and service departments to ensure timely repairs and maintain positive relationships.
About Sciens Building Solutions
Service from One. Safety for All.
We are Sciens.
Sciens Building Solutions is a trusted provider committed to delivering complete fire protection, security, communications and electrical solutions that not only protect lives but ensure business continuity of our customers, too. Our top priority is to deliver complete life safety solutions for each customer we serve – from the smallest elementary school to the largest hospital campus or tallest skyscraper – and ensure these systems remain ready to perform when needed in an optimal and fully code-compliant fashion. With thousands of systems installed over decades, our knowledgeable sales team, engineers, installers and highly trained technicians partner together to provide the most effective solutions possible.
Count on Sciens for all your fire protection, security, communication and electrical needs – locally, regionally and nationally.
Ready to join Sciens Building Solutions?
Take the next step in your career journey
Frequently Asked Questions
What does a Deficiency Coordinator do at Sciens Building Solutions?
As a Deficiency Coordinator at Sciens Building Solutions, you will: the Deficiency Coordinator generates sales proposals for repair work identified during inspections and acts as the primary contact for customers with deficiencies. They coordinate with customers and service departments to ensure timely repairs and maintain positive relationships..
Is the Deficiency Coordinator position at Sciens Building Solutions remote?
The Deficiency Coordinator position at Sciens Building Solutions is based in Saint Petersburg, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Deficiency Coordinator position at Sciens Building Solutions?
You can apply for the Deficiency Coordinator position at Sciens Building Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.