Schulte Companies is seeking an energetic, experienced, and hands on Sales Assistant to join our Graduate by Hilton Cincinnati team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Assists with completing daily/weekly/monthly reports
• Distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
• Ensures all documents are completed accurately and on time and maintains sales records and filing system
• Assists with set up, maintaining, and clearing of banquet space before and after events
• Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
• Follows up with past clients to ensure guest satisfaction
• Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, to ensure that all deadlines are met
• Works closely with front desk to ensure accuracy of reservations, groups, events
• Responsible for learning the hotel brand and property-level strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Conducts tours / site inspections of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Helps in assisting the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Provide prompt and accurate responses to all client requests for proposals and information
• Assists with development and creation of property-specific sales & marketing collateral
• Assists with student property-specific marketing strategy
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of one (1) year in hotel or conference Catering/Sales Assistant role

KNOWLEDGE, SKILLS AND ABILITIES

• Understands cross team functions and ability to manage processes
• Strong project management skills
• Strong problem-solving ability, including metrics-driven and strategic thinking
• Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills
• Ability to communicate effectively verbally and in writing

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companies is an Equal Opportunity Employer.