About this role
Schulte Companies is seeking an energetic, experienced, and hands on Lobby Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Maintains lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris.
- Cleans and maintains public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests. Restrooms must also be checked on once an hour to assure they remain neat and clean.
- Cleans hotel offices to provide clean, neat and fresh work areas.
- Cleans locker rooms and other back of the house areas to maintain a clean, safe work environment.
- Cleans from outside of hotel in order to provide a clean exterior to the hotel.
- Reports any unusual or extraordinary problems to assure they are handled in a timely manner.
- Adheres to scheduled work hours to assure proper coverage of work assignments.
- Understands how to use and maintain floor cleaning equipment.
- Acquires working knowledge of hotel and its facilities in order to provide proper information in response to guests' questions.
- Participates in the overall Hotel Maintenance and cleanliness by reporting any deficiencies in equipment and facilities.
- Contributes in minimizing guest complaints.
- Ensure a professional attitude and proper attire when on property, ready to serve a guest at any time.
- Respond to radio calls professionally and promptly.
- Buff, wax and polish floors. Vacuum, shampoo and remove gum spots from carpets as required.
- Preserve excellent levels of internal and external customer service.
- Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Perform various other duties as assigned
EDUCATION AND EXPERIENCE
- Minimum of one (1) year in Housekeeping position preferred
- Minimum of High School education, post-high school education preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to multi-task
- Ability to communicate effectively verbally and in writing
- Team player
- Ability to exceed expectations of guests
- Knowledge of cleanliness standards
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies is an Equal Opportunity Employer.
Other facts
About Schulte Hospitality Group
Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members. Founded in 1999 by generations of passionate hoteliers, Schulte is one of the industry's most respected full-service operators, with a diverse portfolio spanning leading brands like Marriott, Hilton, IHG, Hyatt, and Graduate Hotels, as well as distinctive luxury, boutique, and independent resorts. Headquartered in Louisville, KY and with an office in London, Schulte is known for providing high-touch client service, delivering data-driven top line and bottom-line results to owners, and developing leaders on property teams.
For more information, visit: www.schultehospitality.com
What you'll do
- The Lobby Attendant is responsible for maintaining the cleanliness and neatness of the lobby, elevators, stairways, hallways, Front Desk area, public restrooms, offices, and exterior areas of the hotel, ensuring facilities are free of debris and attractive for guests. This role also involves reporting unusual problems, adhering to work schedules, operating floor cleaning equipment, and providing basic information to guests.
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