Collegiate Hotel Group® is seeking a Sales and Marketing Coordinator to join Hotel 1928 and its brilliant team of hospitality enthusiasts.  

JOB DUTIES AND RESPONSIBILITIES  

• Assists with identifying and soliciting new accounts  

• Assists with maintaining existing accounts  

• Assists with achieving monthly revenue booking goals  

• Assists with completing daily/weekly/monthly reports  

• Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member  

• Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM  

• Ensures all documents are completed accurately and on time and maintains sales records and filing system  

• Reserves conference space and books blocks of rooms for guests  

• Assists with set up, maintaining, and clearing of banquet space before and after events  

• Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out  

• Follows up with past clients to ensure guest satisfaction  

• Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met  

• Responds to all guest inquiries and third party meeting leads in a timely fashion  

• Details banquet event orders and distributes to staff  

• Creates and maintains group blocks and catering/banquet events in the property PMS systems  

• Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations  

• Works closely with front desk to ensure accuracy of reservations, groups, events  

• Works client-related special events  
• Abides by Prime Time Selling hours  
• Develop and execute on-site social content strategies for Instagram and Facebook, including event coverage, photography direction, and storytelling that highlights the hotel’s distinct personality.
• Coordinate and support on-property special events in collaboration with Food & Beverage and above-property leadership teams to drive engagement, visibility, and guest experience.
• Partner with leadership and creative teams to plan and execute styled photoshoots that elevate the property’s visual identity and marketing assets.
• Concept and activate experiential offers that enhance guest connection, generate buzz, and bring the brand to life at the property level.
• Manage printing needs and creative execution for on-site menus, signage, and event collateral.

• Other duties as assigned  

EDUCATION AND EXPERIENCE 

• Minimum of High School education, post-high school education preferred  

• Minimum of 1 year in hotel or conference Catering/Sales Assistant role  

KNOWLEDGE, SKILLS AND ABILITIES 

• Ability to communicate effectively verbally and in writing  

• Excellent listening and problem-solving skills  

BENEFITS/ PERKS 

• Work today, get paid today, with Daily Pay! 

• Free telemedicine and virtual mental health care access for all team members starting day one! 

• Multiple health insurance and life insurance options 

• 401k plan + company match 

• Paid time off for eligible team members 

• Holiday pay/ paid holidays 

• Pet insurance 

• Employee Assistance Program 

• Discounted hotel rooms 

• Savings Marketplace discounts on event tickets, electronics, gym memberships + more! 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. 

*Collegiate Hotel Group is an Equal Opportunity Employer.