Career Development Coach

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a leading provider of professional development and career advancement training programs. They specialize in helping individuals build practical skills across areas such as project management, Office 365 proficiency, and broader career concepts. Their approach centers on high-quality coaching, personalized guidance, and ongoing motivation to help clients achieve meaningful career progress.

Location

Fully remote | 9 AM – 5 PM CST

Role Overview

The Career Development Coach will engage with clients daily to provide personalized coaching, guidance, and accountability throughout their professional development journey. This role is highly client-facing and focuses on building tailored study plans, maintaining motivation, and supporting clients across a range of career-related topics using digital communication and collaboration tools.

Key Responsibilities

Client Meetings & Coaching

• Meet with clients daily to provide personalized coaching and support

• Create tailored study plans aligned with each client’s goals, needs, and timelines

• Keep clients motivated, encouraged, and accountable throughout their learning journey

• Identify and respond to client needs, adjusting coaching strategies to support progress

Career Development Support

• Provide guidance on career-related topics including Office 365 skills, project management, and general professional development concepts

• Engage in value-based conversations focused on career goals, skill-building, and growth

• Share insights, advice, and encouragement to help clients stay on track

Stakeholder Engagement & Communication

• Build and maintain strong client relationships through consistent, thoughtful communication

• Use RingCentral for dialer communications, follow-ups, and tracking client progress

• Provide regular updates to stakeholders regarding client progress and outcomes

Technical Proficiency & Tool Usage

• Use tools such as Office 365, Trello, Zoom, and the company’s proprietary learning platform to manage coaching and communication

• Ensure clients are comfortable using required tools for training and development

• Maintain accurate client data and communication records within the learning platform

Mentorship & Growth

• Support clients with a strong coaching mindset and passion for helping others succeed

• Grow into a mentorship role over time as experience and client rapport increase

Qualifications

Experience

• 2+ years of experience in client-facing roles such as coaching, account management, or customer success

• Experience managing client relationships and identifying evolving client needs

• Exposure to career development concepts, Office 365, and project management topics

Skills

• Strong verbal and written communication skills with fluency in English

• Proficiency with Trello, Zoom, RingCentral, and similar collaboration tools

• Technical comfort using digital platforms and learning management systems

• Highly organized with strong attention to detail and time management

• Ability to motivate, engage, and build trust with clients

• Ability to work independently while collaborating with internal teams

• Willingness to grow into a mentorship role over time

What Success Looks Like

• Clients consistently meet or exceed their professional development goals

• Strong, long-term client relationships with high satisfaction and retention

• Clients feel motivated, supported, and engaged throughout their learning journey

• Technology is used effectively to manage communication, progress, and follow-ups

Opportunity

This role offers the opportunity to make a direct impact on individuals’ career growth within a fast-growing professional development organization. You will build meaningful client relationships, grow as a coach, and have the potential to step into a mentorship role while contributing to a mission-driven, client-focused environment.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets