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Quality Technician
full-timeChicago

Summary

Location

Chicago

Type

full-time

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About this role

Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method®, Mrs. Meyer’s Clean Day®, Babyganics® and Ecover®. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you’re into pioneering the future and doing good while doing business, come join us.

The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world.

ABOUT THE ROLE

The Quality Technician – 2nd Shift is a key contributor to ensuring that all products manufactured at the SouthSide Soap Box facility meet SC Johnson’s rigorous safety, quality, and compliance standards. This hands-on role performs routine laboratory testing, supports real-time production decisions, and maintains an organized, audit-ready environment aligned with ISO 22716 and GMP principles. The technician collaborates closely with production teams, quality leadership, and cross-functional partners to troubleshoot issues, support quality investigations, and uphold consistent product excellence across all shifts.

KEY RESPONSIBILITIES:

  • Review incoming COAs and verify that documentation aligns correctly with product specifications, part numbers and PO requirements.
  • Communicate quality concerns, test failures or specifications deviations to the Quality Manager .
  •  Support troubleshooting anomalies by gathering evidence, samples and clear notes.
  • Assist in preparing quality reports, trend summaries and metric KPI updates for shift huddles or weekly quality meetings.
  • Participate in supplier- related quality checks by evaluating incoming materials.
  • Ensure compliance with GMP Iso 22716 principles, internal quality standards and adherence to procedures.

REQUIRED EXPERIENCE YOU’LL BRING:

  • Bachelor’s degree in physical science, Chemistry, Biology, or a related scientific discipline (or equivalent experience)
  • 2-3 years of quality or laboratory experience in a manufacturing, consumer goods, or similar regulated environment.
  •  Strong problem-solving skills abilities with the capability to troubleshoot issues in real time. Fast paced production, Strong computer skills, effective communication skills.  

PREFERRED EXPERIENCES AND SKILLS:

  • Prior experience in Home care, personal care, or chemical manufacturing environments.
  •  Familiarity with ISO 22716, GMP principles or other regulated quality systems.
  • Experience working with SAP, RedZone, Smartsheet, or similar production. Quality software.
  • Background supporting NCR investigation CAPA activities, or supplier quality evaluations.
  • Strong data analysis capability with experience trending quality results or preparing reports.
  • Ability to int4erpret specifications, COAs, batch records, and technical documents.
  • Proven ability to work collaboratively across multiple shifts in high volume production environments.  

JOB REQUIREMENTS:

  •  Full time, 2nd shift position based at SouthSide Soap Box Chicago Facility.
  • Typical work schedule aligns with production needs, overtime, may be required based on business demand.
  • <10% travel, primary for training cross-site support or supplier visit.
  • On-site manufacturing role, remote work is not applicable for this position.
  • Physical demands include the ability to lift up to 30lbs and stand for extended periods during laboratory and production activities.
  •  Work performed in both laboratory and production environments, requiring use of PPE and adherence to safety protocols.
  •  This role is not eligible for relocation

BENEFITS AND PERKS:

  • Rockstar health insurance benefits package
  • Jollydays: competitive vacation bundle
  • Generous retirement match + pre-tax savings options
  • 3 Care Days (a.k.a. Volunteer Time-Off) a year, to be a force for good
  • Global Ping Pong Tournament + Prom...you heard that right-- let's dance

Inclusion & Diversity

We believe that being a team of diverse people with different ideas, views and cultures will help us and our business thrive. We are committed to ensuring everyone who works at the LSB feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to and supported to do their best possible work.

Sure, there’s always more that can be done. But together with our team, partners, customers and community, we can make everyone welcome.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [email protected]. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information. 

Other facts

Tech stack
Quality Assurance,Laboratory Testing,Problem Solving,Communication,Data Analysis,ISO 22716,GMP Principles,SAP,Quality Software,Supplier Quality Evaluation,Technical Documentation,Collaboration,Trend Analysis,Production Support,Compliance,Troubleshooting

About SC Johnson

We’re SC Johnson, a family company at work for a better world™. We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products. SC Johnson’s high-quality products and iconic brands include OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s® Clean Day, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more, and are in homes, schools and businesses in virtually every country worldwide.

We’re a fifth-generation, family-owned and led company with 13,000 employees and operations in 70 countries. Founded in 1886 and headquartered in Racine, Wisconsin, we believe that a more sustainable, healthier and transparent world that inspires people and creates opportunities isn't just possible – it's our responsibility.

SC Johnson includes both SC Johnson Professional, providing solutions to healthcare, industrial and institutional markets, and SC Johnson Lifestyle Brands, a growing house of like-minded brands working together for bold, transformative growth.

Learn more about SC Johnson on our LinkedIn “Life” tab, at https://scjohnson.com or https://jobs.scjohnson.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Manufacturing

What you'll do

  • The Quality Technician is responsible for ensuring that all products meet safety, quality, and compliance standards through routine laboratory testing and real-time production support. They will also maintain an organized environment aligned with ISO 22716 and GMP principles while collaborating with various teams.

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Frequently Asked Questions

What does a Quality Technician do at SC Johnson?

As a Quality Technician at SC Johnson, you will: the Quality Technician is responsible for ensuring that all products meet safety, quality, and compliance standards through routine laboratory testing and real-time production support. They will also maintain an organized environment aligned with ISO 22716 and GMP principles while collaborating with various teams..

Why join SC Johnson as a Quality Technician?

SC Johnson is a leading Manufacturing company.

Is the Quality Technician position at SC Johnson remote?

The Quality Technician position at SC Johnson is based in Chicago, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Quality Technician position at SC Johnson?

You can apply for the Quality Technician position at SC Johnson directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SC Johnson on their website.