ROLE PURPOSE: 

The Human Resources Coordinator leads recruitment processes for Head Office roles and provides recruitment clearance and technical support to Area Offices. The role is responsible for coordinating the implementation and follow-up of the Learning & Development and performance management plans, tracking HR KPIs and scorecards, and supporting data-driven decision making.

The role serves as the focal point for HR systems and contributes to the coordination of staff mental health and wellbeing initiatives, ensuring alignment with SCI standards and national context requirements.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

SCOPE OF ROLE: 

Reports to: HR & Administration Senior Manager 

Staff directly reporting to this post: HR Officer 

KEY AREAS OF ACCOUNTABILITY

Recruitment Management:

• Participate in setting up the recruitment strategy for Save the Children Lebanon Country Office and make sure it is aligned with the regional and global strategies
• Explore the best practices in the recruitment and staffing in the market and implement appropriate best practices in the organization (surveys, etc.)
• Build a quality relationship with the internal customers and external recruitment agencies
• Monitor and constantly participate to reducing the costs of the recruitment process
• Monitor the labor legislation and implement required changes to keep the process compliant
• Participate in designing training package on recruitment and interviewing and deliver it to all line managers
• Ensure the recruitment tracker is updated regularly and share with the Extended Management Team 
• Determine recruitment requirements by supporting the evaluation of the organizational development plans
• Consult with management to identify recruitment needs and support in developing effective recruitment plans 
• Take part of the in the job evaluation of all job descriptions and ensure the role specifications, competencies and skills required are compliant with internal policies.
• Maintain effective relationships with social and professional networks to source qualified candidates
• Ensure that all the job descriptions are updated on a yearly basis and reflects the actual work being done
• Develop and update all Recruitment related processes including interviewing, testing, etc.
• Support in designing hiring managers’ training and ensure all hiring managers are familiar with the recruitment process, are capacitated to manage it and implement good recruitment practices .
• Support in identifying hard-to-fill positions, in developing a targeted recruitment strategy and implementing innovative social recruiting strategy.
• Maintain and analyze HR data related to recruitment, learning and development, performance management, and staff movements.

Onboarding and Induction:

• Provide support in designing the Human Resources induction and ensure it is delivered to all new joiners.
• Ensure that the 90 days’ induction plan is implemented, and that all new joiners receive the global and local induction in addition to the functional inductions.
• Ensure that all new joiners have probation period goals and timely evaluations.

HR Policies and Procedures:

• Participate to drafting, developing and implementing policies on different HR issues
• Provide clarity on HR policy and procedures to staff as required
• Ensure all HR activities are carried-out in adherence to these standards and policies

Learning and Development:

• Provide support in launching and managing the performance management system and ensure staff understanding and completion.
• Update and maintain the induction framework and inform staff and line managers
• Encourage staff to explore and benefit from the Save the Children Learning Management System (LMS) online trainings
• Work with the extended senior management team to promote the learning and development of staff, identify learning needs and gaps, support identifying relevant trainings.
• Identify and communicate opportunities for training, mentorship and development to staff and managers as appropriate
• Facilitate and support staff in practical arrangements around participation in trainings
• Provide support in managing and allocating capacity building budget.
• Ensure the impact of the training is measured at different levels: post training, self-assessment against learning outcomes, impact evaluation and the result
• Design and deliver core training packages, e.g. induction training, basic management training, etc
• Identify existing training packages and contextualize them for Lebanon
• Support department heads, technical advisors and Area Managers in developing technical training packages which are coherent and with clear outcomes
• Maintain records of the trainings and workshops attended by all staff
• Collate training documentation and materials on attended trainings
• Compile Learning and development statistics, lessons learnt and progress for bi-yearly report 
• Keep updated and informed of new training organizations and opportunities

Mental Health and Psychosocial Support

• Participate in the peer to peer support and provide support in implementing the wellbeing committees;
• Provide support in developing the Mental Health and Psychosocial Support plan and initiatives.

Partners’ assessment and capacity building:

• ­Participate in the partners’ needs assessment,
• Support in designing and developing the capacity building material for partner.
• Deliver capacity building for partners.

Staff Safeguarding & Investigations

• Act as a focal point within the HR function for staff safeguarding matters, in line with Save the Children’s Safeguarding, Code of Conduct, and Anti-Harassment policies.
• Participate in safeguarding, misconduct, and workplace investigations as assigned, including supporting evidence gathering, documentation, and interview coordination, under the guidance of the HR & Administration Senior Manager and in coordination with Safeguarding, and Risk & Compliance functions.
• Ensure investigations are conducted in a confidential, impartial, and survivor-centred manner, in accordance with SCI procedures.
• Support timely case management, follow-up actions, and accurate record-keeping for safeguarding and misconduct cases.
• Contribute to staff awareness activities related to safeguarding, respectful workplace behaviour, and prevention of misconduct.

Other HR support:

• Make use of all available policies, practices, checklists and guidelines
• Ensure legal compliance and SCI minimum standards in all HR processes
• Prepare periodic HR dashboards, summaries, and inputs for SMT, audits, and donor requirements, as needed
• Identify HR-related risks and escalate concerns to the HR & Administration Senior Manager with proposed mitigating actions.
• Contribute to the development, updating, and maintenance of HR guidelines, tools, and SOPs.

QUALIFICATIONS 

• Degree in Business Administration or Human Resources Management or related field.
• Written and spoken fluency in English and Arabic.

EXPERIENCE AND SKILLS

• 5 to 7 years’ experience in Human resources with 3 years’ experience in managing a people
• Preferably with experience in managing Human Resources during emergencies.
• Proven experience in recruiting and interviewing.
• Proven experience in managing Mental Health and Psychosocial Support.
• Experience in managing learning and development.
• Professionalism, organization, and project management skills;
• Attention to details and time management skills;
• Effective communication and building relationships
• Demonstrated ability to maintain confidentiality and to communicate effectively;
• Commitment to Save the Children values.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities 

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Fraud Prevention:

The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.