About this role
Patient Access_Sarasota
Job Summary
The Patient Registration Representative is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible.
Required Qualifications
- Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
- Require flexibility for weekend, holiday, and other shift work as scheduled.
Preferred Qualifications
- Prefer previous experience in patient interviewing.
- Prefer ability to collect post and balance cash.
- Prefer strong typing and clerical skills to include speed and accuracy.
- Prefer general knowledge of medical insurance and terminology.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Preferred Education
Required License and Certs
Preferred License and Certs
Monday-Friday 5a-1:30p. Full time. 40 hours per week.
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
Other facts
About Sarasota Memorial Health Care System
Sarasota Memorial Health Care System is a regional referral center offering Southwest Florida’s greatest breadth and depth of care, with more than 2,500 medical staff and more than 1.7 patient visits across its two hospital campuses, two freestanding ERs, and network of outpatient care centers.
Its flagship 897-bed Sarasota hospital has been consistently recognized as one of the nation’s best, with superior patient outcomes and a comprehensive network of services. In 2021, the public health system opened its second acute-care hospital, SMH-Venice, with 212 beds and full range of specialties to serve south Sarasota County. As the region's only public health system – and only not-for-profit – it also serves as a critical safety net for the uninsured and underinsured in Sarasota County.
What you'll do
- The Patient Registration Representative assists patients through the registration process and introduces them to the facility to reduce anxiety. They work with various departments and serve as a liaison to ensure patient satisfaction and quality of services.
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