About this role
Environmental Services
Job Summary
Responsible for efficient and effective workflow coordination within the Environmental or Central Patient Transport and Linen Services departments. Duties include fielding calls, monitoring the digital job flow board, coordinating room cleaning assignments or patient/equipment room cleaning assignments and transport and linen requests in coordination with the SMHCS Logistics Center. Additionally, efficiently and effectively handle all other requests to enhance the overall patient capacity, throughput, experience and satisfaction processes. Hospitality flow coordination activities occur 24 hours per day, 7 days a week, supporting efficient and effective workflow processes and high patient satisfaction.
Required Qualifications
Require one (1) year of computer experience with Microsoft Office software.
Preferred Qualifications
Prefer one (1) year previous hospital or healthcare work experience.
Prefer overall knowledge of hospitality operations.
Prefer competence in using software on the SMHCS network and ability to train staff on usage.
Prefer experience using the Internet and intranet.
Prefer ability to communicate in a professional manner both verbally and in writing.
Prefer ability to work under stress and display a confident and professional attitude to staff and the public
Prefer ability to be self-motivated, work independently, and shift priorities with flexibility.
Prefer effective customer service skills.
Prefer knowledge of TeleTracking/Epic software.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
Other facts
About Sarasota Memorial Health Care System
Sarasota Memorial Health Care System is a regional referral center offering Southwest Florida’s greatest breadth and depth of care, with more than 2,500 medical staff and more than 1.7 patient visits across its two hospital campuses, two freestanding ERs, and network of outpatient care centers.
Its flagship 897-bed Sarasota hospital has been consistently recognized as one of the nation’s best, with superior patient outcomes and a comprehensive network of services. In 2021, the public health system opened its second acute-care hospital, SMH-Venice, with 212 beds and full range of specialties to serve south Sarasota County. As the region's only public health system – and only not-for-profit – it also serves as a critical safety net for the uninsured and underinsured in Sarasota County.
What you'll do
- The Hospitality Flow Coordinator is responsible for efficient workflow coordination within Environmental Services, including monitoring job flow and coordinating cleaning and transport requests. The role aims to enhance patient capacity and satisfaction through effective communication and coordination.
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