Welcomes and assists visitors and patients to Sarasota Memorial Health Care System. Introduces consumers to the depth and breadth of services offered by SMHCS and assists them in finding solutions for their healthcare needs. Serves as a brand advocate for SMHCS.
- Require a minimum of one (1) year of experience in a customer service setting.
- Require constant approachability; ability for persons who need assistance to see the associate's smile, read lips, and hear voice clearly to ensure consistent and distinct communication.
- Prefer an Associate's or Bachelor's degree.
- Prefer demonstrated ability to work well with a diverse public.
- Prefer demonstrated computer proficiency in Word, Excel, Outlook, and social media.
- Prefer demonstrated effective verbal and written communication skills.
- Prefer demonstrated interpersonal relations and customer service skills that reflect the standards of SMHCS.
- Prefer demonstrated knowledge of the healthcare industry.
- Prefer demonstrated organizational skills.
HS EQ: High School Diploma, GED or Certificate
Sarasota Memorial Health Care System is a regional referral center offering Southwest Florida’s greatest breadth and depth of care, with more than 2,500 medical staff and more than 1.7 patient visits across its two hospital campuses, two freestanding ERs, and network of outpatient care centers.
Its flagship 897-bed Sarasota hospital has been consistently recognized as one of the nation’s best, with superior patient outcomes and a comprehensive network of services. In 2021, the public health system opened its second acute-care hospital, SMH-Venice, with 212 beds and full range of specialties to serve south Sarasota County. As the region's only public health system – and only not-for-profit – it also serves as a critical safety net for the uninsured and underinsured in Sarasota County.
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