About this role
Clinical and Business Systems
Job Summary
This position is primarily responsible for clinical and business systems (CBS) end user support by means of application issue analysis, data security support of the Clinical Informatics/CBS at point of care, for one or more clinical/business systems throughout the organization. Other responsibilities include SCM and other clinical/business application account management and functioning in a collaborative manner with all departments impacted by the CBS, as well as medical staff, in meeting end user needs. In addition, serving as the liaison between hospital departments regarding CBS issues and with vendors in the area of system support concerns.
Must be able to work on-site daily.
Required Qualifications
- Require two (2) years of applicable clinical/business experience in a hospital setting, preferably in a multi-entity health care system, large hospital, physician office, or managed care organization.
- Require experience in working various scheduled shifts.
Preferred Qualifications
- Prefer knowledge of the patient care setting and clinical practice, either by profession or experience.
- Prefer demonstrated ability to provide excellent customer-focused service to resolve end user production issues.
- Prefer ability to troubleshoot and document multi-system issues.
- Prefer demonstrated ability to exercise considerable initiative and independent analytical and evaluative judgment.
- Prefer familiarity with Microsoft Office and software packages.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Preferred Education
AD: Associate's Degree
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
Other facts
About Sarasota Memorial Health Care System
Sarasota Memorial Health Care System is a regional referral center offering Southwest Florida’s greatest breadth and depth of care, with more than 2,500 medical staff and more than 1.7 patient visits across its two hospital campuses, two freestanding ERs, and network of outpatient care centers.
Its flagship 897-bed Sarasota hospital has been consistently recognized as one of the nation’s best, with superior patient outcomes and a comprehensive network of services. In 2021, the public health system opened its second acute-care hospital, SMH-Venice, with 212 beds and full range of specialties to serve south Sarasota County. As the region's only public health system – and only not-for-profit – it also serves as a critical safety net for the uninsured and underinsured in Sarasota County.
What you'll do
- This position is responsible for providing end user support for clinical and business systems through application issue analysis and data security support. The role also involves account management and collaboration with various departments and vendors regarding CBS issues.
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