About this role
Job DetailsJob Location: Hillsborough - GEMD - St. Petersburg - St. Petersburg, FL 33704Position Type: Full TimeGeneral Summary:
A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist will work in a fast-paced and exciting environment and apply their skills in a highly visible and critical role. Crucial Care provides non-hospital-based emergency care in a hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings.
Description of Essential Duties:
Under the direction of the Front Office Supervisor, the Patient Services Specialist is responsible for:
entering new patients into the patient database
verifying insurance
getting authorization from insurance companies
putting together patient charts
scheduling patient appointments
collecting copays and contracted rates from patients
coordinating admissions
auditing charts for completeness and obtaining any missing information from the clinical team
Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance
QualificationsJob Requirements:
Education:
High School
Experience Years:
0 Years
Experience Type:
High School diploma or equivalent
Active BLS certification strongly preferred
Previous patient services experience in a medical office setting preferred
Must successfully pass a Level 2 background screen and drug test
Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.)
Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
Able to stand and work up to 12-hours in a day
Legibly write English, clearly speak English and proficiently read English
Certifications/Licenses:
Click here to enter text.
Travel: Negligible
Other facts
About Sanitas
Sanitas, a world of health
The Sanitas experience will change your expectations about healthcare. As our patient, you can expect doctors and staff members to spend as much time with you as you need, guiding you through the process toward better health. To explain your medical situation and what’s being done to improve it. Expect primary care doctors, specialists, lab, diagnostic imaging and even medications to be available all in one place. Expect convenience in your own terms—we are open 7 days a week with extended hours. Expect a focus on preventive care, so you can be in the best health ever and enjoy the quality of life you want with your family. All of this is what we call, “a world of health.” Come a see it for yourself.
Sanitas, un mundo de salud
Tu experiencia en Sanitas cambiará tus expectativas en cuanto a la atención médica. Como paciente nuestro, puedes esperar que los médicos y el personal te dediquen todo el tiempo que necesites, orientándote en el proceso hacia una mejor salud. Ellos te explicarán tu situación médica y lo que se está haciendo para mejorarla. Encontrarás médicos de cuidado primario, especialistas, laboratorio, imágenes, exámenes de diagnóstico y la facilidad de tener tus medicamentos recetados en un solo lugar. Encontrarás horario de atención que se ajusta a tus necesidades—estamos abiertos los 7 días de la semana con horario extendido. Encontrarás un enfoque en la atención preventiva, para que puedas estar más saludable que nunca y disfrutar de la calidad de vida que deseas tener junto a tu familia. Todo esto es lo que llamamos, “un mundo de salud.” Visítanos y entérate por ti mismo.
What you'll do
- The Patient Service Specialist is responsible for entering new patients into the database, verifying insurance, scheduling appointments, and collecting payments. They also coordinate admissions and audit charts for completeness.
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