Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

Day (United States of America)

Scheduled Weekly Hours:

40

Salary Range: $21.50 - $34.50

Union Position:

No

Department Details

This important position will work on EPIC chart corrections. We're looking for someone with an Associate's degree in Health Information or Medical Record Technology who is self-motivated, detail oriented and has critical thinking skills.

This can be a remote role for someone residing in MN, ND, SD, IA, NE or WI.

Summary

Analyzes complex data integrity tickets and executes appropriate chart correction processes utilizing expertise and experience to drive decision-making. Identifies and assigns correction tasks to appropriate clinical or IT teams. Follows tickets through to resolution to assure ticket completion and integrity of documentation maintained. Works with minimal supervision, guided by established policies and practices allowing for interpretation and discretion based on knowledge and experience.

Job Description

Works collaboratively with team members, operational managers, colleagues, and stakeholders to analyze problems and implement recommended solutions that meet both business and technical needs. Reviews ticket and determines appropriate workflows and tools to be utilized. Applies appropriate chart correction tools based on workflows. Must be able to work with clinical providers (physicians, nurses, etc.) and department end users to resolve errors. Maintains required information for tracking through to resolution and updates tasks as directed. Completes tasks in expected turnaround times. Communicates tasks and directions to clinical and non-clinical users, providing clear, concise instructions and timely responses. Must understand healthcare terminology, revenue cycle business processes, and user issues associated with hospital/clinic practice. Identifies trends and issues and is able to present and discuss with management. Applies critical thinking and problem solving skills to identify and determine appropriate course for correction process. Uses analytical skills to help identify and communicate possible prevention strategies based on data analysis. Escalates tickets to appropriate leadership based on patient care or financial impact. Must understand the flow or concept of errors and corrections from electronic to legacy and downstream systems. Guides amendment to medical record when a patient amendment request is received through the Privacy office.. Participates in testing of new functionality related to EMR documentation. Must have knowledge of medical record content and management and have a good working knowledge of the EHR either through experience or education. Must have a working knowledge of pc systems, including knowledge of MS Office Word, Excel, Access, PowerPoint and Visio.

Qualifications

Associate's degree in Health Information or Medical Record Technology required; Bachelor's degree preferred.

Minimum of four years' experience in a multi-facility Health Information Management (HIM) or similar healthcare setting. A minimum of three or more years working with coding, chart analysis, or release of information or similar background preferred. Previous experience with Sanford One Chart or Epic required and previous experience working with the hybrid medical record extremely important.

Registered Health Information Technician (RHIT) required; Registered Health Information Administrator (RHIA) preferred. New graduates eligible for certification must complete the certification examination at the earliest testing dates following employment, and all subsequent dates thereafter until the exam is satisfactorily completed.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected].