About this role
Receptionist
Application Deadline: 11 February 2026
Department: Cadbury Student Services
Employment Type: Fixed Term - Full Time
Location: Cadbury College
Compensation: £24,243 - £24,408 / year
Description
Key Responsibilities
- Receiving and welcoming visitors to the College, issuing visitor passes and dealing with student and parent queries.
- Handling incoming calls to the switchboard and directing calls as appropriate.
- Monitoring the student absence line and recording details on the ProMonitor system.
- Control of barriers for students, visitors and deliveries, ensuring the College entrance is kept tidy.
- Handling incoming and outgoing post, including parcels and arranging collections.
- Assisting with examination administration and certificates as required by the Exams Officer.
- Assisting other clerical staff with typing and data input.
Skills, Knowledge and Expertise
- Good standard of Maths (minimum GCSE Grade C or equivalent).
- Some experience of basic administrative tasks, such as data input or record keeping.
- Experience of working in a front-facing reception or customer service environment.
- Experience or knowledge of working in an educational environment is desirable but not essential.
- Willingness to be flexible.
Benefits
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Other facts
About Sandwell College
Central Campus Sandwell College is one of the newest FE Colleges in the UK and is a landmark for the development of education and training in the region.
Situated in an iconic building in the heart of West Bromwich, the College attracts learners from across Birmingham and the Black Country.
The majority of our learners are 16-18 and studying on full time courses; either vocational courses designed to prepare them for the modern workplace or academic study in our brand new sixth form Central Sixth. We also welcome thousands of adult learners on to a wide variety of full time, part time and short courses ranging from Entry Level to Foundation Degrees, Level 5 vocational programmes and CPD programmes.
We also have a rapidly expanding apprenticeship programme and a broad range of training courses designed to meet the needs of regional and local employers including work-based learning, bespoke training and short courses to suit the demands of individual businesses.
If you’d like to see what one of the largest Further Education Colleges in the West Midlands could offer you, don’t hesitate to get in touch with us.
What you'll do
- The Receptionist will receive and welcome visitors, handle incoming calls, and monitor the student absence line. They will also assist with examination administration and clerical tasks.
Ready to join Sandwell College?
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