Job Description Summary

The Veeva Delivery Lead is responsible for the ownership and management of business solutions and services delivery across all applications on the Veeva Platform implemented in the context of STEP. The incumbent ensures that platform implementations, enhancements, and integrations are executed in alignment with business objectives, regulatory requirements, and industry best practices. The Delivery Lead acts as a strategic partner to business and technology stakeholders and a key liaison with Veeva and internal technical teams owning end-to-end delivery in accordance to the STEP roadmap closely aligned with the organisation’s strategic objectives and industry best practices.

Job Description

Veeva Delivery Lead

Join us in building the future of Sandoz. 

Through STEP (Sandoz Transformation Enterprise Program), we are creating a unified, integrated digital core and simplifying our end-to-end ways of working. From SAP S/4HANA to Veeva, Workday, LabVantage, and beyond, you’ll help design and deliver future-ready systems that drive global impact — enabling us to deliver affordable medicines to more patients worldwide.

Job Summary

The Veeva Delivery Lead is responsible for the ownership and management of business solutions and services delivery across all applications on the Veeva Platform implemented in the context of STEP. The incumbent ensures that platform implementations, enhancements, and integrations are executed in alignment with business objectives, regulatory requirements, and industry best practices. The Delivery Lead acts as a strategic partner to business and technology stakeholders and a key liaison with Veeva and internal technical teams owning end-to-end delivery in accordance to the STEP roadmap closely aligned with the organisation’s strategic objectives and industry best practices.

Your Key Responsibilities

Your responsibilities include, but are not limited to:

• End-to-end accountability for solution and service delivery across the Veeva platform.
• Management of project timelines, budgets, resources, and scope in collaboration with PMO, technology and business leads.
• Facilitation of workshops, demos, and steering committee meetings to ensure transparency and alignment.
• Primary escalation point for delivery-related issues.
• Driving consistent application of Veeva platform governance and delivery standards.
• Identification of opportunities to optimize business processes through Veeva capabilities.

Minimum Requirements

What you’ll bring to the role:

• 8+ years of experience in project delivery and/or application management or IT services within a multinational organization. Key skills include strategic planning, financial acumen, and team leadership.  
• 5+ years of experience in delivering enterprise platforms, with 3+ years in Veeva Vault (Clinical, Quality, Regulatory, Safety). 
• Excellent leadership, communication, and collaboration skills. 
• Effective communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences. 
• Strong analytical and problem-solving skills, with the ability to translate business needs into data and system requirements. 
• Proven ability to work effectively in a fast-paced, dynamic environment and drive change and innovation. 
• Proven experience in project management, stakeholder engagement, and vendor coordination. 
• Experience in managing global projects and working in diverse cultural environments. 
• Proficiency in using advanced software tools and platforms relevant to the job. 
• Experience with ITIL frameworks and other service management methodologies.

Education:

• Bachelor’s degree in Computer Science, Information Technology Business Administration, or related business field; (Master’s degree is preferred) 

• Certification in project management methods (Agile, ITIL, Prince 2, PMI) is a plus.  

• Experience with Agile/DevOps methodologies; Certification is a plus 

Languages:

English

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

#Sandoz

Skills Desired

Budget Management, Business Acumen, Influencing Skills, Performance Management, Risk Management, Service Delivery Management, Strategic Planning, Waterfall Project Management