About this role
Job DetailsJob Location: Tapestry Aquarena Springs - San Marcos, TX 78666Salary Range: $64,000.00 - $67,000.00 SalarySandalwood Management is seeking a skilled and experienced Community Manager to assist with general day-to-day operations and property management of Tapestry Aquarena Springs in New Braunfels, TX.
The Community Manager is fully accountable for the day-to-day operations of the property. The Community Manager will be responsible for effectively managing and coordinating staff, property activities and available resources to accomplish the community’s objectives set forth by the Regional Property Manager and property owner while ensuring compliance with appropriate governing regulations.
QualificationsWHAT YOU’LL DO:
Continually monitor and analyze traffic logs conversion ratios, budget guidelines, renewal information, marketing data, etc. Be able to give up-to-date and proper information when requested
Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to inquiries and requests
Understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual
Maintain an excellent customer service relationship with residents and property owners, responding to enquiries or concerns in a prompt and courteous manner
Supervises entire on-site staff (i.e., Assistant Community Manager, Leasing Consultant(s), Community Service Supervisor/Assistant Community Service Supervisor, Maintenance Technician(s), Make-Ready Technician(s), Groundskeeper(s), Porter(s), and Housekeeper(s))
Build high performing, harmonious on-site team by training and coaching talented individuals
Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.)
Prepare annual budgets and income projections
Ensure that all rents and late fees/check charges are collected, posted and deposited
Generate necessary legal action, documents and process in accordance with state and company guidelines
Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds
Build a sense of community through resident functions and other communication strategies
Build high performing, harmonious on-site team by hiring, training and coaching talented individuals, and executing performance management system
Plan weekly/daily office staff schedules and assignments and ensure all personnel –related administrative processes are executed on a timely basis
Oversees outside contract vendors
Ensure property is rented to capacity by implementing creative marketing strategies and developing a top performing team of leasing professionals
Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed
Delight residents by responding to requests and concerns promptly and courteously
Coordinate maintenance schedule and assignments with Maintenance Supervisor
Ensure that vacated apartments are walked in a timely manner and in accordance with company policy. Prepare the Statement of Security Deposit in a timely manner
Must possess a positive attitude and the ability to smile under all circumstances
Be able to work evenings and weekends when necessary
WHAT WE NEED:
3+ years of Property Manager experience
Experience in Yardi property management software, Required
LIHTC, Sec8, HUD experience, Required
Ability to work weekends, Required
Bilingual English/Spanish, a plus
Knowledge of Fair Housing Laws
Lease up experience, Required
Strong Admin and Management skills
Valid driver’s license, required
Successfully pass pre-employment background check and drug test, required
COMPENSATION:
Negotiable up to $67,000, depending on experience
Monthly renewal commission and bonus opportunities
BENEFITS:
Medical, dental and vision benefits packages, company paid life insurance and 401(k)
Paid holidays and vacation time
Rent discount options (eligibility requirements may apply
About SANDALWOOD MANAGEMENT
Sandalwood Management, Inc. was founded in 1985 in Austin, Texas. Initially focused on multifamily residential property management, Sandalwood saw dynamic diversification after the 1988 acquisition by Joel Ospovat. Since then, operations expanded across 14 states & Puerto Rico and commercial real estate was added to the firm’s portfolio. In 2000, Sandalwood entered the Canadian market with the acquisition of 13 shopping malls in the province of Quebec.
Today, Sandalwood is dually headquartered in Austin, Texas, and Montreal, Quebec, and owns and manages more than 75 commercial properties and 49 multifamily communities across North America. The assets under management include 7 million square feet of retail and office space and more than 7,100+ multifamily residential units.
Constantly growing and diversifying, Sandalwood Management has earned a reputation as an astute, enterprising property buyer, lessor, and manager that delivers above market returns for investors.