
Job DetailsLevel: ExperiencedJob Location: 120 ELM ST - SAN DIEGO, CA 92101Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $27.00 - $29.00 HourlyJob Shift: DayJob Category: Nonprofit - Social ServicesAt the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation, ensuring that our programs serve as safe havens for men, women, and children in need.
Mission Statement
To lovingly address the needs of men, women and children experiencing homelessness by sharing the Good News of Salvation and providing a holistic approach to rehabilitation and recovery.
Position Summary
The HR and Payroll Associate plays a key role in furthering the Mission’s commitment to excellence in service and Christlike compassion. This position supports program objectives, ensures operational integrity, and reflects our values in every interaction with clients, staff, and the public.
The Associate provides high-quality administrative, data, and customer service support to the Human Resources and Payroll functions at the Mission. This role is the central coordinator of information flow—receiving, organizing, validating, and routing all HR- and payroll-related data—to ensure accurate records, timely processing, and excellent service to staff, managers, and external partners.
This person thrives in a fast-paced environment, stays ahead of needs, manages multiple priorities with calm efficiency, and delivers consistent accuracy. They support the HR and Payroll team by maintaining strong systems, streamlining workflows, and ensuring that all information is complete, documented, and ready for processing.
As part of a Christ-centered organization, this position embodies SDRM’s values of compassion, excellence, integrity, and servant leadership in all interactions.
Key Responsibilities
Serve as the primary point of contact for HR inquiries, providing timely, courteous, and mission-aligned service.
Manage the flow of incoming HR information—applications, onboarding documentation, benefits forms, performance records, disciplinary documents, training completions, and general correspondence.
Maintain organized, compliant personnel files (electronic and paper) in accordance with California and federal requirements.
Assist with onboarding processes: background checks, I-9 verification, new hire paperwork, benefits enrollment, system setup, and orientation preparation.
Support offboarding processes, checkout preprocess, and personnel file updates.
Process and verify employee record changes in Paycom with accurate documentation and approvals.
Assist with investigations by preparing documentation, maintaining confidentiality, scheduling interviews, and tracking deadlines.
Maintain HR calendars, compliance checklists, training rosters, and acknowledgment records.
Support the Payroll Specialist to ensure accurate and timely payroll processing.
Collect, review, and verify timecard discrepancies, missed punches, meal period waivers, PTO approvals, and supervisor changes.
Enter and validate payroll-related updates (pay rate changes, promotions, stipends, schedule updates).
Provide payroll-related customer service to employees with clarity and professionalism.
Assist with resolving payroll discrepancies and supporting documentation.
Maintain accurate payroll records in compliance with California wage and hour laws.
Support year-end payroll tasks, including W-2 distribution and required audits.
Maintain exceptional accuracy when entering, auditing, and transmitting data.
Conduct routine audits of personnel files, I-9s, training records, payroll entries, and HRIS data.
Prepare reports and data summaries to support HR and Payroll team decision-making.
Identify inconsistencies, gaps, and opportunities for improvement and recommend solutions consistent with SDRM’s stewardship values.
Provide warm, patient, and solutions-focused support to staff at all levels.
Communicate clearly about HR processes, policies, required steps, and deadlines.
Maintain strict confidentiality and professionalism at all times.
Promote a welcoming and supportive environment for all employees.
Assist the HR Director, Leadership and Development Manager, HR Generalist, and Payroll/Benefits Specialist with projects, audits, benefits administration, and organizational initiatives.
Support team meetings, trainings, and mission-centered activities.
Demonstrate flexibility during high-demand periods (open enrollment, payroll deadlines, audits, onboarding surges).
Contribute positively to team culture and maintain a collaborative approach to shared work.
Support and participate in ministry-wide activities and chapels as applicable.
Collaborate cross-functionally to uphold trauma-informed practices and ensure client dignity.
Staff Expectations
As a representative of San Diego Rescue Mission, all employees are expected to:
Adhere to the Statement of Faith, upholding biblical principles in all aspects of work and life.
Be prepared to share the hope you have in Christ. As a representative of Christ, be ready to gently and respectfully share the Good News of Jesus Christ at all times.
Live out the Mission, Vision, and Values of the SDRM by safeguarding the Mission, pursuing the Vision, and reflecting our core values—Faith, Compassion, Excellence, and Integrity—in both your personal and public life. Remain focused on serving, demonstrating a deep desire to see God transform the lives of those experiencing homelessness.
Intentionally spend time in God’s Word, prayer, staying rooted in a biblical community (local church, ministry, small group) to deepen your relationship with Christ.
Model servant leadership in all interactions, encourage and support SDRM staff in their walk with Christ, putting the needs of others before yourself.
Foster a coachable, approachable, and humble spirit, remaining open to feedback, growth, and guidance.
Equal Employment Opportunity Statement
The San Diego Rescue Mission (SDRM) Is both an equal opportunity employer and a Christian Ministry. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex (which included breastfeeding, or a medical condition related to breastfeeding), marital status, parental status, military status, veteran's status, pregnancy, medication condition, genetic characteristics, genetic information, disability or any other protected status in accordance with applicable federal, state and local laws.
However, as a registered non- profit religious organization, SDRM does reserve the right to discriminate in hiring persons whose lifestyle is contradictory to Biblical principles.
Pursuant to the Civil Rights Act of 1964, Section 702 942 U.S.C 2000e (a)), SDRM has the right to, and does hire only candidates who agree with SDRM's Statement of Faith and conduct themselves in accordance with our religious beliefs.
Background Check Disclaimer
SDRM conducts background checks in compliance with applicable federal and state laws, including the Fair Credit Reporting Act, the California Investigative Consumer Reporting Agencies Act, and the California Consumer Credit Reporting Agencies Act. If you accept a position with SDRM, as part of your conditional offer of employment, you will be asked to submit to a virtual background check AND a California Livescan Fingerprint.
You will be provided the following notifications as an example:
Drug Screen Disclaimer
SDRM is a Nonprofit Religious Organization and as such, we require all employees to submit to our drug screen as a condition of employment once they have accepted a position with SDRM. Because of our religious affiliation, we do not allow employees to use or consume recreational or medicinal marijuana, along with all other federally recognized substances. You will be notified prior to any employment decisions if your drug screen is returned with negative findings. Refusal to submit to testing will result in disqualification of further employment consideration.
E-Verify Statement
San Diego Rescue Mission participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
QualificationsPreferred
Experience with Paycom or similar HRIS platforms.
Knowledge of California wage & hour laws, I-9 requirements, and personnel file standards.
Prior nonprofit or ministry experience.
Experience:
3+ years of administrative experience, preferably in HR, payroll, business office, or similar work.
Strong customer service orientation and communication skills.
High level of accuracy, organization, and follow-through.
Ability to handle confidential information with discretion.
Computer proficiency with Microsoft Office and HRIS/payroll systems.
Personal alignment with the faith-based values and mission of SDRM.
Experience working with individuals facing homelessness, trauma, or addiction preferred
Skills & Abilities:
Ability to function effectively in a dynamic, faith-based environment
Strong communication and administrative skills
Capable of maintaining emotional resilience in challenging client situations
Work Environment and Physical Demands
This role may require walking, standing, lifting up to 25 lbs, and working irregular hours, including evenings or weekends.
Environment includes residential program sites and client-facing spaces.
Changing the State of Homelessness in San Diego County Since 1955.
At San Diego Rescue Mission, we offer faith-based shelter, meals, job training, and recovery programs for men, women, and children experiencing homelessness.
Through your support, lives are being restored—one transformed story at a time.
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