Position Summary

Why join our team?
Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world. Samsung Europe is formed by 17 divisions (subsidiaries) that represent circa $32bn in sales. It has recently become the leading Consumer Electronics brand in the region in terms of recognition and most preferred by consumers.

Samsung TV Plus (STVP) is looking for a strategic and hands-on Global Marketing Operations & Innovation Manager to improve how our marketing teams work across the globe. In this high-impact role, you’ll drive operational excellence by streamlining processes, scaling systems, and enabling better campaign delivery. Working cross-functionally with marketing, data analytics, and business development teams, you’ll lead initiatives that bring structure, clarity, and innovation to complex operations. You’ll build scalable tools, establish best practices, and improve access to insights — all in support of global growth and expansion. This role is central to ensuring we have the right systems in place to enable efficient collaboration and unlock great work worldwide.

Role and Responsibilities

Your key responsibilities

Partner Management

• Lead on the creative development of channel branding for our O&O and 3rd party Samsung TV Plus channels and the launch strategy and campaign roll-out – mainly in the UK, with potential for other European countries

• Building clear and complete briefs for our agencies, ensuring quick-turnarounds on projects, act as the main point of contact with creative and event agencies

• Act as the marketing partner manager for a key group of Content Partners, developing co-marketing opportunities to further the awareness of our service )PR, Publicity, Social, CRM, OOH, Events)

• Lead on the on-boarding of new content partners for channel launches across Europe and the promotional campaigns for your designated channels

• Support the Senior Marketing Manager on key channel activations across Europe, working closely with your channel partner and the agencies

• Be forward thinking and innovative with new ideas and opportunities on how to leverage the brand power of our partners and the service

• Act as the central cross-functional liaison amongst internal teams (Product Marketing, Editorial, Business Development, Ads)

Marketing Systems & Technology Adoption

• Audit current tools and workflows to identify pain points and propose solutions that improve campaign speed, audience growth, and impact.

• Expand and optimise marketing systems (e.g., Airtable, CMS) to support a wider range of global activities, from PR to content curation.

• Increase automation and system integration using low-code/no-code tools like Zapier to reduce manual work and improve efficiency

• Identify emerging technologies and establish a clear framework to evaluate and prioritise operational investments

• Drive a culture of innovation by piloting new tools and processes with measurable impact

• Regularly report on operational performance, efficiencies gained, and future optimisation opportunities

• Ensure consistency in reporting, KPIs, and project execution by adopting and adapting global standards

• Provide hands-on operational support where complexity arises across global STVP teams

Campaign Operations & Ads Integration

• Work with Samsung Marketing Teams and Data Analytics teams to create dashboards that provide actionable, global marketing insights

• Set up metrics to track system performance - adoption rates, campaign error reduction, automation time savings

• Run post-implementation reviews and facilitate retrospectives with stakeholders to guide future improvements

• Collaborate with Ads product leads to implement new technical solutions including Deeplinking and advanced targeting capabilities

• Act as an escalation point for campaign execution issues, driving faster resolution

What we need for this role

To be successful, you will possess the following skills and attributes:

• Deep knowledge running a 360-campaign: strategy development, building briefs, tactical execution, evaluation and reporting

• Main Point of content for biggest and most premium Content Partners in the UK and Europe – manage relationships with stakeholders and responsible for cultivating a healthy and positive partnership.

• Proven track record in continuous improvement, operations, or innovation roles, ideally in tech, media, or digital environments

• Analytical, structured thinker who can translate complexity into clear, scalable systems

• Experience with creative development and campaign ideas and planning Go-to-Market execution

• Good understanding of marketing, social and media analytics, and how to apply data to test and optimise campaigns

• Experience in evaluating and executing innovative campaign ideas within the media landscape (inclusive of but not limited to OOH, Digital OOH and experiential)

• Cross-functional leader who is able to engage, listen and collaborate with internal departments/teams to align early on in terms of overall strategy and goals, and to see the cross-functional collaboration through launch and sustained campaigns

• Focus on managing workflow and being able to organise and ensure all campaigns are trackable

• Effective collaborator in a fast paced, multifaceted environment. We will typically have multiple launch campaigns happening at once.

Additional skills required:

• Graphic design support for creative assets and campaigns

  • Photoshop

  • AfterEffects / PremierPro

• Support planning and creative process of Product team, BD and collaborate with Ads 

  • Follow up with Content Partners on collaterals, iterations and approvals for Ads and B2B event creative

• Collaborate with other marketing teams to ensure alignment across Europe for Samsung TV Plus, with the potential of cross-service campaigns as well

• Analyse and suggest changes to strategy based on your knowledge and performance in your region

• Facilitate log-ins, approvals, assets and daily admin with third parties and other teams

• Support Product team with presentations and PM brand identity

• Support Senior Marketing Manager on starting to build Process documents: Ways of working, Key contacts, induction documents, etc.

What does success look like?

An innovator, with fresh ideas and hands-on approach are key. We want someone who is a positive and proactive team player, who would rather figure out a smarter way of doing something than keep doing it the same way. We are a diverse team with a start-up mentality, knowing that we have the resources and potential of one of the most exciting tech companies that exists today.

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working - 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance

• Healthcare cash plan or private medical – single/family cover

• Income protection

• Enhanced pension contribution

• Three volunteering days each year

• Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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