Position Summary

As a Key Account Manager, you will take full ownership of assigned telecom operator accounts in Estonia.
This role goes beyond maintaining relationships. You will act as a strategic partner to your clients, responsible for driving business growth, market share and sell-out performance in a highly competitive telco environment.
You will manage the account end-to-end: from planning, forecasting and market analysis to product positioning, retail execution and marketing initiatives.
Working closely with internal teams, you will translate data and market insights into clear actions that deliver commercial results.
This role is ideal for someone who enjoys responsibility, is comfortable challenging clients with new ideas, and is motivated to compete in a market.
Company offers:
• Competitive monthly gross salary of EUR 3,500–3,700, plus a quarterly performance-based bonus (up to 50–70% of quarterly salary).
• Health insurance after the probation period and a full benefits package.
• Hybrid working model.
• Ongoing learning and professional development opportunities.
• Inclusive, innovative and team-oriented work environment within a leading global technology company.

Role and Responsibilities

• Own and develop assigned telecom operator accounts with full responsibility for commercial performance.

• Drive business growth by identifying new opportunities and initiatives to increase sales and market share.

• Build and maintain strong, long-term relationships with key clients, acting as a trusted business partner.

• Lead account planning, forecasting, demand management and stock control in close cooperation with internal teams.

• Initiate and coordinate retail and marketing activities together with Samsung’s marketing team, tailoring campaigns to operator needs.

• Analyze market trends, competitor activities and sales data, and convert insights into clear, actionable recommendations.

• Monitor sell-out performance and propose corrective actions when needed.

• Ensure proper product distribution and visibility in stores, with occasional store visits to validate execution.

• Prepare and deliver regular business reviews, reports and presentations using Excel and PowerPoint for internal and external stakeholders.

• Collaborate closely with marketing, merchandising and logistics teams to ensure smooth execution and high service quality.

Skills and Qualifications

• At least 3 years of experience in sales or key account management, preferably in an international company.
• Fluent in English and Estonian.
• Experience working with telecom operators, mobile devices, consumer electronics or similar industries is a strong advantage.
• Solid understanding of retail and marketing communication.
• Strong analytical skills with the ability to simplify complex data and present it clearly.
• Advanced skills in Excel and PowerPoint.
• Strong negotiation, influencing and follow-up skills.
• Proactive, goal-driven mindset and ability to perform in a fast-changing environment.
• Leadership attitude and confidence to challenge clients with new ideas and approaches.

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