About the role:

The Workplace Coordinator is a key onsite role responsible for keeping our San Francisco headquarters running smoothly day to day. This person is the first line of support for workplace-related requests, events, mail, and facilities coordination, ensuring a seamless employee experience and strong operational execution.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple workstreams in a fast-paced environment.

This role is based in our San Francisco office and will be onsite 5 days a week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.


• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.


• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.


• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Answer, triage, assign, and close incoming workplace support tickets


• Manage Jira ticket assignments and ensure timely resolution


• Submit and track maintenance-related tickets for the building engineer via Prism


• Liaise directly with the building engineer on facilities and maintenance issues


• Input, monitor, and follow up on workplace-related service requests


• Support onsite events, including setup, breakdown, and day-of coordination


• Provide R1 event support as needed


• Post weekly office menus and communicate food-related updates


• Assist with desk assignments and create desk name flags upon request


• Stamp and date incoming mail


• Scan mail into Envoy and route appropriately


• Sort mail by department, including checks


• Tag packages and enter tracking information


• Log all executive and legal mail in accordance with established SOPs


• Perform daily package audits to confirm pickups


• Scan and track documentation for incoming hazmat packages


• Coordinate package delivery for Engineering teams and office supplies


• Restock office supplies throughout the office


• Monitor supply levels and flag replenishment needs proactively


• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1–3 years of experience in workplace operations, office coordination, facilities, or a similar role


• Strong organizational skills and attention to detail


• Experience working with ticketing systems (e.g., Jira) and workplace tools (e.g., Envoy)


• Ability to manage multiple priorities and respond quickly to changing needs


• Excellent communication and interpersonal skills


• Comfortable working onsite in a hands-on, service-oriented role


• Ability to lift and move packages and supplies as needed