About this role
Overview
Patient Care Navigator
Samaritan Daytop Health
$24.72/ hour
Mon-Fri 9AM-5PM
The Patient Care Navigator plans, organizes, coordinates, monitors and evaluates the provision of services at Samaritan Daytop Health's Clinic. They collaborate with the team in promoting quality patient care to the communities we serve through the appropriate utilization of resources and coordination of professional and ancillary staff. Additionally, the Patient Care Navigator will provide direct patient care if needed.
Responsibilities
- Conducts agency visits to client's providers.
- Maintains a caseload as assigned by the Care Coordination Supervisor.
- Utilizes approved Health Home assessment tools and Health Information Technology (HIT) to complete initial and annual assessments and to develop an appropriate care plan of service needs.
- Completes an accurate monthly HML assessment for each assigned member.
- Provides referrals, develops linkages and follows up on client services including timely documentation in all Electronic Medical Records for corresponding Health Homes.
- Uses Health Information Technology (HIT) dashboards to link services and communicate among care management team, providers, members and their families/caregivers.
- Assumes role of patient advocate and conforms to policies and regulations governing patient rights, confidentiality and the HIPAA Privacy Rule.
- Maintains a clean, safe and therapeutic work environment.
- Identifies, investigates and reports patient/environmental safety factors and makes recommendations for improvement.
Qualifications
- Associates Degree in Human Services, Sociology, Psychology or a related field.
- Minimum Three (3) years supervisory experience strongly preferred and/or three years progressive nursing experience, preferably in an outpatient setting.
- Must be creative, intuitive team player with excellent communication, organizational and interpersonal skills.
- Computer literacy including proficiency in Microsoft Office Suite and EMR.
- Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
Additional Information
This is a non-exempt role with a rate of $24.72 per hour. This role also includes a full benefits package.
Other facts
About Samaritan Daytop Village
For more than 60 years, Samaritan Daytop Village has been improving the quality of life for New Yorkers facing adversity. We are nationally recognized for our treatment of substance use disorder as well as the veteran-specific approach we pioneered. Our continuum of services also includes health and mental health care, transitional and supportive housing, educational and vocational assistance, peer-assisted recovery, and specialized programs for adolescents, families and seniors.
Annually, Samaritan Daytop Village serves over 43,000 people at more than 80 programs throughout New York City, Long Island, and the Hudson Valley, and we continue to grow.
In the past year, our organization has grown rapidly - both in staff size and location. We are always looking for dedicated, talented and compassionate individuals who want to make a difference in the lives of others and grow with a leading employer. Visit https://samaritanvillage.org/about-good/careers to learn more, or email your resume to [email protected].
What you'll do
- The Patient Care Navigator plans, organizes, coordinates, monitors, and evaluates the provision of services at the clinic. They also provide direct patient care when needed and collaborate with the care management team.
Ready to join Samaritan Daytop Village?
Take the next step in your career journey