Job Description:
WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.
YOU WILL BE:
The Business Manager leads with a focus on customer service and relationship-building through the embodiment of Bergdorf Goodman's foundational Service Values: Excellence, Imagination & Graciousness. The ideal candidate demonstrates strong business acumen, with a deep understanding of both the departments and vendor's goals. You inspire performance, drives sales growth, and fosters a collaborative culture that delivers exceptional client experience while upholding the highest standards of luxury retail.
WHAT YOU WILL DO:
Promote the vision and culture of Bergdorf Goodman while upholding brand loyalty and being an advocate of the assigned vendor brand
Develop team goals by partnering with BG and vendor teams to create strategic solutions that drive sales growth
Oversee Associate performance management, including career coaching, and recognition of excellence
Address business and behavioral development opportunities with empathy
Manage BG strategies and plans to achieve vendor sales goals and individual associate KPIs, including sales volume
Develop and implement strategies to expand brand availability to Bergdorf Goodman's Latest Sellers
Create and lead Client Strategies, including a clear vision for client development programs and strategies for developing and retaining key client relationships
Lead collaboration between BG and vendor teams on all client-facing events and exclusive experiences
Serve as the visual merchandising liaison with the vendor brand team
Coordinate scheduling of all vendor training, including collection launches, seasonal marketing, selling ceremonies, and operational training
Compile and deliver comprehensive business recaps and executive summaries to important partners and sales teams
Maintain strict confidentiality when handling proprietary Bergdorf Goodman and vendor information
WHAT YOU WILL BRING:
2+ years of experience, luxury retail fashion experience
Proven track record achieving business results
Basic proficiency with MS Office Product Suite, advanced proficiency
Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Comfortable working in a remote environment
YOUR LIFE AND CAREER AT BERGDORF GOODMAN:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.
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