About this role
Job Description
Team Lead Patient Transportation is a productive working role. Leads will primarily serve as a patient transporter with supporting duties. Lead will be engaged and complete daily tasks as needed, ensuring patient care and safety come first. Oversees the execution of day to day operations, and delegates duties as needed. Ensures timely service, product quality, safety, and sanitation standards are met. Will serve as the Central Dispatch for their entity in the absences of a Central Dispatcher. Communicates staffing concerns with Transportation Management and Entity level Leadership. Handles customer complaints. Follows, understands, and communicates policies and procedures with department staff. Assists with onboarding and coaching staff. Maintains a positive attitude and conducts all interactions in a professional manner. Serves as a liaison between Transportation Management, department staff, and other clinical staff. Completes unit audits as assigned by Transportation Management. Helps monitor the equipment/supply needs of the department/staff and communicates those needs to Transportation Management. Team Leads may be assigned additional tasks as needed.
Transport Patients
Prioritize Transports
Delegate transports
Assign Staff Breaks/Lunches
Communicate with teams related to transport delays
Effectively communicate with Dispatch and, Manager, and
2:30 PM to 11:00 PM
Job Requirements
Applicable Experience:
1 yearBasic Life Support - American Heart Association or Red CrossJob Details
Full TimeEvening (United States of America)The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
Other facts
About Saint Luke's Health System
About Saint Luke’s Health System
Saint Luke’s serves the West Region of BJC Health System as a faith-based, nonprofit, aligned health system committed to providing the highest levels of excellence in compassionate health care and health-related services. Saint Luke’s cares for patients in 65 specialty services across 67 counties in Missouri and Kansas. Saint Luke’s Hospital has been recognized by U.S. News & World Report as one of the elite hospitals in the nation. For more than 140 years, Saint Luke’s has been dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve.
Saint Luke’s offers:
- The region’s longest continuously operating adult heart transplant program and one of the nation’s leading cardiovascular programs at Saint Luke's Mid America Heart Institute
- Treatment for complex brain and spinal cord diseases and one of the nation’s leading stroke reversal programs at the nationally ranked Saint Luke’s Marion Bloch Neuroscience Institute
- The region’s only treatment center dedicated exclusively to treating metastatic breast cancer—the Koontz Center for Advanced Breast Cancer at Saint Luke’s Cancer Institute
- Saint Luke’s Convenient and Urgent Care clinics for treatment of minor illnesses and injuries
- Liver and kidney transplantation programs
- A comprehensive maternal-fetal diagnostic and treatment center
- Three Neonatal Intensive Care Units, including a Level IIIb NICU at Saint Luke’s Hospital of Kansas City
- Saint Luke’s Rehabilitation Institute, the only comprehensive inpatient rehabilitation hospital of its kind in the region
- A nationally recognized children's behavioral health center, Saint Luke’s Hospital Crittenton Children’s Center
What you'll do
- The Team Lead Patient Transportation oversees daily operations and ensures patient care and safety. They also handle staffing concerns, customer complaints, and serve as a liaison between management and staff.
Ready to join Saint Luke's Health System?
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