About this role
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Mon-Friday 6a-2:30p, every other Weekend
*Safety Sensitive Position
#GENIND
Job Summary: The Room Service Ambassador instructs patients on the Room Service meal ordering system, assesses patients ability to utilize the Room Service System, and assists patients in placing orders, as needed. This role briefly reviews diet basics related to the personalized menu the patient receives and is in constant communication with call center representatives.
Minimum Education: High school diploma or GED, preferred.
Licensure, Registration and/or Certification: Valid Oklahoma Food Handler's permit.
Work Experience: Minimum 1 year of experience in the hospitality industry or hospital dietary office setting, preferred.
Knowledge, Skills and Abilities: Must have previous hospitality experience or prior experience in a hospital diet office setting. Must possess reasoning, organizational, and time management skills. Have strong oral and written skills, the ability to work well with others, and a working knowledge of Microsoft Office tools.
Essential Functions and Responsibilities: Presents SFHS Room Service Program to patients. Delivers and retrieves room service trays. Completes appropriate Room Service reports. Conducts patient intake studies as necessary. Resolves issues that may affect the delivery of patient meals. Acts as a liaison between patient and other departments as it relates to room service.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Nutrition & Food Services Kitchen - Yale CampusLocation:
Tulsa, Oklahoma 74136Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.EOE Protected Veterans/Disability
Other facts
About Saint Francis Health System
Saint Francis Health System is an integrated health system in Tulsa, Oklahoma, with an emphasis on a complete continuum of care. With more than 10,000 employees, 1,000 physicians and 90 locations, Saint Francis Health System provides the community's largest network of healthcare services, all united by one mission: to extend the presence and healing ministry of Christ in all we do.
Saint Francis Health System includes:
Saint Francis Hospital
Saint Francis Children's Hospital
Warren Clinic
Saint Francis Heart and Vascular Institute
Saint Francis Hospital South
Laureate Psychiatric Clinic and Hospital
Saint Francis Hospital Muskogee
Saint Francis Hospital Vinita
Saint Francis Broken Arrow
Saint Francis Cancer Center
Saint Francis Home Care Companies
Saint Francis Glenpool
What you'll do
- The Room Service Ambassador instructs patients on the meal ordering system and assists them in placing orders. They also act as a liaison between patients and other departments regarding room service.
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