About this role
Location Base location (Edinburgh, London, Manchester or Coventry) + Field + Home
National travel will be approximately 8 times per 4-week period (overnight stays included)
Company car and hotel accommodation will be provided
About the team
You’ll join the Argos Care Stores team, acting as a key link between Retail Operations, Sainsbury’s Financial Services, and third‑party warranty partners. The team ensures store colleagues have the training, communications, and processes needed to deliver excellent customer experiences.
More about the role
As an Operations Store Support Executive, you will oversee the creation and delivery of store‑facing communications, e‑learning content, procedures, and support documentation for Argos Care products. You will act as the "voice of stores" on initiatives, analyse MI to highlight trends, support Themes & Trends meetings, and complete store visits to gather insight and coach teams.
More about you
You are a strong communicator who thrives in a retail environment and can simplify complex information for colleagues. You build collaborative stakeholder relationships, use data to inform decisions, and demonstrate resilience, organisation, and curiosity. You role‑model our valued behaviours: Own it, Make it Better, Be Human.
Essential criteria
- Full UK Driving License (1 year as minimum) and ability to travel across the UK with overnight stays
- Demonstrated ability to produce clear, accurate and appropriate store communications (across multiple channels)
- Experience in monitoring and interpreting regulatory, compliance and performance data to support operational decisions.
- Proven ability to build collaborative relationships with stakeholders in a Retail and Store Support setting and influence cross‑functional teams to create processes and initiatives that are straightforward, effective, and ready for stores.
- Uses MI and insight to identify operational risks, opportunities, themes and trends
#LI-MY1
Other facts
About Sainsbury's
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
What you'll do
- The Executive will oversee the creation and delivery of store-facing communications, e-learning content, procedures, and support documentation for Argos Care products. They will also act as the 'voice of stores', analyze management information to highlight trends, and conduct store visits for insight gathering and coaching.
Ready to join Sainsbury's?
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