Software Assurance and IT Development Team Manager

SAIC has an immediate need for a Manager for the Software Assurance and IT Development Team, reports to the Program Manager in support of the SMAEC contract at NASA's Johnson Space Center in Houston, Texas. SMAEC provides comprehensive safety and mission assurance (SMA) services to all active and in-development Human Space Flight (HSF) programs led or supported at Johnson Space Center in Houston, TX. The manager will oversee employees and projects across a diverse range of areas including: flight software safety, assurance and quality engineering, IT projects for desktop support, server administration, develop and maintain software tools and application for the SMA Directorate, cyber security, and network system initiatives and facilities support for the SAIC Nassau Bay facility. The Manager will be responsible for ensuring successful delivery of capability, products, and services required by the government customer. The manager will ensure that each assigned project is well-defined, expertly executed, and positively accepted.

Job Responsibilities:

• Coordinate with contract leadership, including peer managers, employees, and key stakeholders to ensure engineering, cyber security, and operational SME resources are available to deliver products and services across the SMAEC contract and work proactively to identify and resolve issues.
• Directs project team to follow comprehensive communications and stakeholder engagement plans and ensure the team maintains and demonstrates effective communication within the team, with other contract teams, and with the NASA customers.
• Ensure all project scope changes are fully vetted and documented.
• Provide regular communication with the PM of technical items and issues including projects, programs, milestones, flight readiness, mission anomalies, IT projects, network and network security status, that the contract is supporting as part of the contract and task order Statements of Work (SOW).
• Contribute to generation of task specific Basis of Estimates (BOEs) and monthly forecasts.
• Communicate with the PM and DPM of performance issues including personnel, processes, tools, or interfaces that could or are affecting TO or contract performance or deliverables - Provide monthly product reporting (metrics, trend analysis, etc.).
• Maintain data as required in designated repositories to allow efficient retrieval and comply with Quality Management System and Configuration Management requirements.
• Establish and maintain forums, training, and certifications/qualifications for disciplines to grow and enhance contract overall capability to achieve and exceed customer technical needs.
• Seek out technical innovations.
• Monitor and manage staff performance including regular performance discussions, identifying succession planning for important roles, identifying personnel skill growth goals and opportunities, identifying and quickly elevating employee performance issues to the PM and Human Resources as required for resolution; identify and recognized excellent employee work and nominate employees for special recognition including merits, spot bonuses, and other awards.
• Manage resource assignments and workloads, including staffing (developing position requisitions, interviewing, hiring).
• Ensure assigned staff receive required training (including SAIC, NASA, and Contract specific).
• Provide required and requested inputs to Business Management Office (e.g. metrics, trends, feedback).
• Coordinate technical approaches across workgroup to efficiently address issues and assignment of resources.
• Ensure staff compliance to NASA, SMAEC contract, and SAIC corporate requirements and policies.
• Utilize project management practices to assure schedules, milestones, and deliverables are met.

External Required Education and Experience:

• Bachelor degree in software or computer engineering, computer science, or related technical discipline and ten (10) years or more experience; Masters and eight (8) years or more experience.
• At least 5 years’ experience supporting human spaceflight.

Demonstrated Capabilities In The Following:

• Senior technical engineering experience - Excellent Technical Team Leadership.
• Customer Communications (Verbal & Written).
• Technical mentoring.
• Project risk assessment and mitigation.
• Software safety, assurance, and quality engineering.
• IT projects for desktop support, server and network administration, cyber security.
• Software development.
• Facilities support.

Required Skills:

• Proficiencies with multiple MS-Office products to include Excel, Word, PowerPoint and Project.
• Must be highly detail oriented and have demonstrated capability for project planning, organizing, for providing task direction, and tracking of tasks.
• Excellent oral and written communication skills.
• Familiar with Risk Management methodologies.
• Familiar with Resource planning.

Desired Skills / Experiences:

• Project management experience and familiarity with methodologies and tools, PMP considered a plus.
• Supervisory experience.

Clearance:

• National Agency Background Check (NAC).

Certifications / Training:

• None.

Desired Education:

• NASA SMA Technical Excellence Program (STEP) courses.

Desired Certifications / Training:

• PMP.