About this role
SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.
The primary work location is on-site in Huntsville, AL, with occasional travel to other locations both within the continental United States (CONUS) and outside the continental United States (OCONUS).
One year guaranteed based in Huntsville, MUST commit to a TWO-YEAR assignment outside the continental United States (OCONUS) after ONE year Huntsville based.
Job Description:
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Education Requirements:
- BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree (per contract)
Required Skills:
- Experience with tactical networks and troubleshooting
- Direct Linux experience
- In field operator training
- Troubleshooting of computer systems and networks
- Able to lift and transport equipment weighing up to 50 pounds without assistance (heavier items may require team support/equipment assistance)
- Good oral communications
- Ability to effectively prioritize and execute tasks in high-pressure environments
- Able to work independently and efficiently with short term deadlines
Clearance Requirements:
- Must possess an active DoD Secret Clearance
Required Certifications:
- IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
Desired Skills:
- Experience with the RIG 360 system
- Previous contracting experience with US Army Air Defense systems
- Army Air Defense background (14 or 140A or 14G)
- IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
- Ability to obtain a Linux + certification within nine (9) months of hire date
- Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements
- Deployment experience OCONUS
Other facts
About SAIC
SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion.
What you'll do
- This role involves delivering high-level technical support, system integration, and field service engineering for the IBCS Program, collaborating with military and civilian personnel for deployment and maintenance. Responsibilities include providing technical support for fielded systems, acting as the primary point of contact, and integrating systems running Red Hat Enterprise Linux.
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