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Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton
full-timeHouston

Summary

Location

Houston

Type

full-time

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About this role

Why us?

Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus Chapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as “Mother of Houston” and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways, celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square feet of meeting space, a signature restaurant, Rosalie, a hidden speakeasy, a local Grab and go concept, Good2GO, abundant green space.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Assist management in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.

Responsibilities

  • Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
  • Supervise service of guests, being watchful of signals from guests in need of service.
  • Assist manager to establish and monitor side-work duty completion.
  • Maintain bank to SOP, keep it balanced and secure at all times.
  • Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
  • Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
  • Communicate daily with restaurant manager with regard to special events, house counts, etc. 
  • Assist restaurant managers in conducting menu classes and taste panels.

Qualifications

Education/Formal Training

High school education or equivalent.

 

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

 

Knowledge/Skills

  • Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
  • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
  • Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
  • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
  • Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
  • No kneeling required.
  • Mobility -95% of shift covering all areas of outlets supervising.
  • Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location.
  • No driving required.

Environment

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

Other facts

Tech stack
Supervision,Communication,Food Management,Service Standards,Problem Solving,Team Leadership,Customer Service,Attention to Detail,Time Management,Organizational Skills,Training,Bank Management,Cleanliness Standards,Event Coordination,Menu Knowledge,Physical Stamina

About Sage Hospitality

We at Sage are a leading hospitality management company that believes in building new pioneering concepts and acclaimed multinational brands. We carry an aim to develop and manage restaurants that meet the high expectations of demanding and sophisticated customers.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • Assist management in all phases of restaurant operations and ensure adherence to service standards. Supervise staff and maintain cleanliness and organization within the restaurant.

Ready to join Sage Hospitality?

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Frequently Asked Questions

What does a Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton do at Sage Hospitality?

As a Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton at Sage Hospitality, you will: assist management in all phases of restaurant operations and ensure adherence to service standards. Supervise staff and maintain cleanliness and organization within the restaurant..

Why join Sage Hospitality as a Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton?

Sage Hospitality is a leading Hospitality company.

Is the Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton position at Sage Hospitality remote?

The Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton position at Sage Hospitality is based in Houston, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton position at Sage Hospitality?

You can apply for the Restaurant Supervisor - C. Baldwin Hotel, Curio Collection by Hilton position at Sage Hospitality directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Sage Hospitality on their website.