Summary
Location
Baton Rouge
Type
full-time
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About this role
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.
What You’ll Get
Competitive weekly pay and bonus opportunities.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.
What You’ll Do
Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.
Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages.
Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.
Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.
Monitor productivity, inventory and cleanliness to ensure that quality standards are met.
Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
All other duties as assigned.
What You’ll Need
High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred.
Valid state-issued driver’s license required.
1+ year of supervisory/leadership/key holder experience.
3-5 years of experience in retail or service center environments; automotive experience preferred.
Proficiency with Microsoft Office Suite, web applications, and general office equipment.
Comfort working outside in a variety of weather conditions.
Present a professional appearance and wear personal protective equipment.
Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
#LI-RECRUITERTAG
Other facts
About Safelite
We’re the auto glass experts. Since 1947, we’ve helped people get back to driving safely. They count on us to repair and replace their glass and recalibrate their vehicle’s advanced safety systems — and that’s something we don’t take lightly.
But we’re more than just a glass company. Our teams go above and beyond, pushing the limits to innovate new ways to bring unexpected happiness to people every day. We empower our associates with the support they need to make a difference, deliver memorable service, and do the right thing. Because we know our people make our purpose possible. It’s this philosophy that drives our culture.
Come join us. We want to be the best place you’ll ever work. Apply today at safelitecareers.com.
What you'll do
- The Assistant Store Manager leads operations for a retail location, ensuring high productivity and customer service. Responsibilities include managing associates, cash management, inventory control, and compliance with safety regulations.
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