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Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater
full-time•Nashville
About this role
As the Beverage Supervisor in our legendary concert venues, you'll serve as shift lead for beverage operations, ensuring guest service and operational needs are met at bars throughout the venue. As the ideal candidate you'll model teamwork, service, and integrity to foster a positive environment to deliver exceptional service to guests through unforgettable experiences. Reports to Manager Food and Beverage.
- Supervise bar staff to ensure quality and consistency with brand standards and timely service.
- Ensure all supplies and equipment are on-hand and assigned as necessary for each event. Transport and distribute supplies as needed during event.
- Perform receiving, shipping, and marshalling duties outside of event hours. Assist with inventory, product rotation, and date labeling to ensure fresh products are readily available for preparation.
- Ensure exceptional guest service. Act as the first point of escalation for guest issues. Determine appropriate resolutions and communicate guest feedback to management.
- Maintain a clean and orderly service environment. Follow sanitation procedures required by health regulatory agencies, in both public areas and back of house.
- Foster effective communication with front-of-house teams and venue leadership to ensure seamless service and operational flow.
- Ensure responsible alcohol service per local ordinance, alcohol awareness training, and company policies. Request proper ID per company policy.
- Contribute to pre-shift meetings, focusing on opportunities to improve performance and support venue success.
- Communicate and uphold company issued steps of service. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
- Perform other duties as assigned.
Qualifications
Education
- High school diploma or equivalent required
Experience
- 2+ years' experience in high-volume restaurant/music hall environment
Knowledge, Skills and Abilities
- Effective interpersonal and verbal communication skills
- Ability to coach and clearly communicate expectations
- Fluent with POS system functionality
Licenses / Certifications
- State Alcohol Education Card required upon hire
- Forklift certification required upon hire
This position requires a pre-employment drug screening (4-panel: phencyclidine, cocaine, amphetamines, and opiates).
Physical Requirements
Speak, hear, and use non-verbal cues to communicate with guests. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Walk up and down stairs while navigating the venue. Regularly lift and carry up to 50 lbs., and frequently sit, kneel, bend, and reach to move goods. Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills for computer use.
Working Conditions
High-traffic, outdoor entertainment environment, with large crowds and elevated noise levels.
What you'll do
- Supervise bar staff to ensure quality service and operational needs are met. Act as the first point of escalation for guest issues and maintain a clean service environment.
About Ryman Hospitality Properties
Rooted in 125 years of Music City history, with iconic entertainment brands, world-renowned destination hotels and new ventures emerging every year, there is no limit to opportunity with us. Come see what it means to make Music City, "Music City," as we continue to celebrate the country lifestyle and superior hospitality in both Nashville and beyond.
Ryman Hospitality Properties, Inc. (NYSE:RHP) is a REIT for federal income tax purposes, specializing in group-oriented, destination hotel assets in urban and resort markets. The Company’s owned assets include a network of four upscale, meetings-focused resorts totaling 8,114 rooms that are managed by lodging operator Marriott International, Inc. under the Gaylord Hotels brand. Other owned assets managed by Marriott International, Inc. include Gaylord Springs Golf Links, the Wildhorse Saloon, the General Jackson Showboat, The Inn at Opryland, a 303-room overflow hotel adjacent to Gaylord Opryland and AC Hotel Washington, DC at National Harbor, a 192-room overflow hotel near Gaylord National.
The Company also owns and operates media and entertainment assets, including the Grand Ole Opry, the legendary weekly showcase of country music’s finest performers for over 90 years; the Ryman Auditorium, the storied former home of the Grand Ole Opry located in downtown Nashville; 650 AM WSM, the Opry’s radio home; and Ole Red, a country lifestyle and entertainment brand.
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Frequently Asked Questions
What does a Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater do at Ryman Hospitality Properties?
As a Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater at Ryman Hospitality Properties, you will: supervise bar staff to ensure quality service and operational needs are met. Act as the first point of escalation for guest issues and maintain a clean service environment..
Is the Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater position at Ryman Hospitality Properties remote?
The Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater position at Ryman Hospitality Properties is based in Nashville, Tennessee, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater position at Ryman Hospitality Properties?
You can apply for the Full Time - Seasonal Beverage Supervisor - Ascend Amphitheater position at Ryman Hospitality Propertiesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.