RH
Full Time - Host - Category 10
full-time•Nashville
About this role
As a Host in our legendary music and entertainment venues, you'll be the first friendly face to welcome our guests into our restaurant and live entertainment venue. You'll greet guests, manage reservations and waitlists, and escort them to their seats while creating a welcoming atmosphere. As the ideal candidate you'll have fun sharing your passion for music heritage by creating engaging and memorable guest experiences!
- Greet all guests promptly with a smile and sincere welcome. Assist with venue directions as needed. Thank guests for their visit and warmly invite them to return. Communicate guest feedback and concerns to management.
- Manage incoming guest flow. Estimate and communicate wait times, and escort guests to appropriate areas (e.g., tables, bars, elevators, stairs, waiting zones, or retail sections).
- Provide confident and friendly guidance to guests, including details of upcoming events.
- Maintain waitlist to maximize service efficiency. Communicate ongoing logistics such as wait time, large parties, special events, etc. to restaurant management.
- Walk with guests while escorting them to tables, present menus, and wait for guests to settle before leaving the table.
- Maintain clean and orderly food service environments during operation and after service. Follow sanitation procedures required by health regulatory agencies in public areas and back of house.
- Support basic front-of-house service needs. Deliver food and beverages to table and pre-bus as needed.
- Ensure responsible alcohol service per local ordinance, training, and company policies.
- Attend pre-shift meetings and complete defined opening, running, and closing duties.
- Model company service basics. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
- Perform other duties as assigned.
Qualifications
Education
- High school diploma or equivalent required
Experience
- Experience in restaurant operations preferred
Knowledge, Skills and Abilities
- Effective interpersonal and verbal communication skills
- Demonstrated ability to prioritize multiple tasks with efficiency and composure
- Able to work during peak times, including evenings, weekends and holidays, to support business needs
Physical Requirements
Speak and hear to communicate with guests and use both near and distance vision for operating the POS system. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Frequently climb stairs throughout the venue. Regularly lift and carry up to 25 lbs., and occasionally sit, kneel, bend, and reach. Manual dexterity for tasks such as using a computer.
Working Conditions
Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds and elevated noise levels.
What you'll do
- As a Host, you will greet guests, manage reservations, and create a welcoming atmosphere in the venue. You will also communicate guest feedback to management and maintain a clean service environment.
About Ryman Hospitality Properties
Rooted in 125 years of Music City history, with iconic entertainment brands, world-renowned destination hotels and new ventures emerging every year, there is no limit to opportunity with us. Come see what it means to make Music City, "Music City," as we continue to celebrate the country lifestyle and superior hospitality in both Nashville and beyond.
Ryman Hospitality Properties, Inc. (NYSE:RHP) is a REIT for federal income tax purposes, specializing in group-oriented, destination hotel assets in urban and resort markets. The Company’s owned assets include a network of four upscale, meetings-focused resorts totaling 8,114 rooms that are managed by lodging operator Marriott International, Inc. under the Gaylord Hotels brand. Other owned assets managed by Marriott International, Inc. include Gaylord Springs Golf Links, the Wildhorse Saloon, the General Jackson Showboat, The Inn at Opryland, a 303-room overflow hotel adjacent to Gaylord Opryland and AC Hotel Washington, DC at National Harbor, a 192-room overflow hotel near Gaylord National.
The Company also owns and operates media and entertainment assets, including the Grand Ole Opry, the legendary weekly showcase of country music’s finest performers for over 90 years; the Ryman Auditorium, the storied former home of the Grand Ole Opry located in downtown Nashville; 650 AM WSM, the Opry’s radio home; and Ole Red, a country lifestyle and entertainment brand.
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Frequently Asked Questions
What does a Full Time - Host - Category 10 do at Ryman Hospitality Properties?
As a Full Time - Host - Category 10 at Ryman Hospitality Properties, you will: as a Host, you will greet guests, manage reservations, and create a welcoming atmosphere in the venue. You will also communicate guest feedback to management and maintain a clean service environment..
Is the Full Time - Host - Category 10 position at Ryman Hospitality Properties remote?
The Full Time - Host - Category 10 position at Ryman Hospitality Properties is based in Nashville, Tennessee, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Full Time - Host - Category 10 position at Ryman Hospitality Properties?
You can apply for the Full Time - Host - Category 10 position at Ryman Hospitality Propertiesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.