RH
Assistant Manager, Food & Beverage - ACL
full-time•Austin
About this role
The Assistant Manager of F&B will assist with managing front-of-house concessions and beverage operations, including all front-of-house staffing and event functions. This position will support the overall Food and Beverage functions and day-to-day operations of concessions, bars and catering in the entertainment venue for public and private events.
- Work with department leadership to manage and lead department; assist with hiring, scheduling, training and evaluating employees. Organize and maintain personnel and timekeeping records.
- Support sales and profit goals through appropriate planning and organization of staff, inventory and expenses.
- Submit orders for purchasing food and beverage items and other products required for use in concessions and bars.
- Maintain appropriate product inventory levels and conduct regular in-house inventories as well as periodic inventories aligned with company procedures. Ensure adherence to policies and procedures for ordering, transferring, receiving, storing, tracking and controlling inventory, including the proper documentation and system entry based on HACCP guidelines.
- Ensure department is kept clean, sanitary and orderly, equipment is well-maintained, and the highest level of safety is achieved.
- Maintain well-stocked areas with appropriate signage and properly priced and displayed items.
- Responsible for preparation and communication of staff schedules based on review of attendance projections and ticket sales. Ensure all required positions are filled at all times during a show or event (based on actual attendance and house make-up) while also making sure appropriate staff breaks are taken and staff hours are properly controlled as budgeted.
- Perform cash-out procedures balancing tills and sales for other employees, ensuring proper cash-handling processes are followed.
- Motivate front-of-house staff for better performance and guest service and create harmonious working environment.
- Understand and comply with rules and regulations of government agencies (local health department, state Alcoholic Beverage Commission, etc.). Ensure compliance with financial, administrative and safety policies and procedures.
- Serve as departmental Manager on Duty for public and private events.
- Perform other duties as assigned.
Qualifications
Education
- High school diploma required or equivalent
Experience
- 3+ years of customer service experience required
- 2+ years supervisory experience preferred
Knowledge, Skills and Abilities
- Strong interpersonal and verbal communication skills
- Superior attention to detail and organization
- Understanding of staff development and training procedures
- Computer knowledge including Microsoft Word and Excel
Licenses / Certifications
- State Alcoholic Beverage Commission (ABC) server permit required
- ServSafe certification required
- OSHA training required upon hire
What you'll do
- The Assistant Manager of Food & Beverage will assist in managing front-of-house concessions and beverage operations, including staffing and event functions. They will support overall Food and Beverage functions and day-to-day operations for public and private events.
About Ryman Hospitality Properties
Rooted in 125 years of Music City history, with iconic entertainment brands, world-renowned destination hotels and new ventures emerging every year, there is no limit to opportunity with us. Come see what it means to make Music City, "Music City," as we continue to celebrate the country lifestyle and superior hospitality in both Nashville and beyond.
Ryman Hospitality Properties, Inc. (NYSE:RHP) is a REIT for federal income tax purposes, specializing in group-oriented, destination hotel assets in urban and resort markets. The Company’s owned assets include a network of four upscale, meetings-focused resorts totaling 8,114 rooms that are managed by lodging operator Marriott International, Inc. under the Gaylord Hotels brand. Other owned assets managed by Marriott International, Inc. include Gaylord Springs Golf Links, the Wildhorse Saloon, the General Jackson Showboat, The Inn at Opryland, a 303-room overflow hotel adjacent to Gaylord Opryland and AC Hotel Washington, DC at National Harbor, a 192-room overflow hotel near Gaylord National.
The Company also owns and operates media and entertainment assets, including the Grand Ole Opry, the legendary weekly showcase of country music’s finest performers for over 90 years; the Ryman Auditorium, the storied former home of the Grand Ole Opry located in downtown Nashville; 650 AM WSM, the Opry’s radio home; and Ole Red, a country lifestyle and entertainment brand.
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Frequently Asked Questions
What does a Assistant Manager, Food & Beverage - ACL do at Ryman Hospitality Properties?
As a Assistant Manager, Food & Beverage - ACL at Ryman Hospitality Properties, you will: the Assistant Manager of Food & Beverage will assist in managing front-of-house concessions and beverage operations, including staffing and event functions. They will support overall Food and Beverage functions and day-to-day operations for public and private events..
Is the Assistant Manager, Food & Beverage - ACL position at Ryman Hospitality Properties remote?
The Assistant Manager, Food & Beverage - ACL position at Ryman Hospitality Properties is based in Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Assistant Manager, Food & Beverage - ACL position at Ryman Hospitality Properties?
You can apply for the Assistant Manager, Food & Beverage - ACL position at Ryman Hospitality Propertiesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.