Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

This Is A Fully Remote Position

We are on a mission to become the world’s trusted platform for tax, seamlessly delivering the right combination of software and expertise to become an intuitive extension of our clients’ tax capability.

The Director, Product Management is responsible for assisting with delivering a class-defining experience for the public facing look, feel and navigation for Ryan’s AI powered tax solution. They work as part of a team that defines, creates and lead the implementation and execution of innovative strategies that deliver a consistent and trusted experience for Ryan clients.

This role is perfect for a leader who has an ownership mentality for driving impact, pursues data-informed insights, focuses on customer empathy and product craft, and loves to learn and execute. To be successful in this role, you need to have a bias for action, and be comfortable guiding decision-making based on a combination of hard data and incomplete or ambiguous information. You understand how to balance long-term bets with quick wins.

Duties and responsibilities:

• Drive development of product strategy and associated roadmaps working in conjunction with product leaders, business stakeholders and development teams
• Build hypotheses and define scope to meet product goals and KPIs
• Analyze product and business data to create data-driven insights and drive iterative development
• Create a positive team member experience.
• Be responsible for direct interaction with business and technical stakeholders, including, but not limited to, eliciting comprehensive functional and technical requirements, use cases, and recommending appropriate solutions.
• Collaborate with business analysts and technical team to create user stories, requirements and functional specifications for development.
• Collaborate with User experience team to design user interface and user flows where needed
• Work with development team to estimate work and execute against plan and own and maintain an organized product backlog.
• Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.
• Facilitates cross-functional design sessions and workshops.

Education and Experience:

• Minimum of 10 years of direct work experience in a product management capacity in the Enterprise software space, preferably with large, complex technical initiatives. 
• Experience breaking problems down into component parts, analyzing data and creating hypotheses and MVPs against stated goals.
• Experience working across agile-based Software Development Lifecycle and processes..

Preferred Qualifications:

• Leadership of product teams and mentoring of junior resources
• Anticipates and proactively delivers expected results for executive leadership team
• Effectively solves problems
• Streamlines and improves processes
• Demonstrates initiative and provides complete follow-through on areas of responsibility
• Advanced written, visual and verbal communication skills
• Superior attention to detail
• Demonstrates accuracy and thoroughness
• Sense of urgency
• Demonstrates willingness to be flexible and adaptable to changing priorities
• Thrives working both independently and in a team-based environment
• Strong multitasking and organizational skills

Supervisory Responsibilities:

• Requires supervisory responsibilities, including managing projects, training employees, assigning work, and making sound business decisions while representing the Firm.

Work Environment:

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Must be able to lift, carry, push, or pull up to 30 lbs.
• Position requires regular interaction with employees at all levels of the Firm, clients, and interface with external vendors as necessary.