Employment Status: Non-Exempt

Department:  Operations
Reports To: Director of Operations
Starting Rate: $24 - $27 per hour, DOE

Schedule: Monday-Friday, 6:00AM-2:30PM

Summary:

The Warehouse Supervisor is responsible for the daily execution of inventory, fulfillment, and shipping operations for all inventory items in Ruby Jewel’s possession, both on-site and at third-party storage facilities. This role ensures accurate inventory handling, timely fulfillment of wholesale orders, and effective coordination with third-party freight carriers.

This is a hands-on supervisory role that works closely with the Director of Operations and cross-functional partners to maintain efficient, well-organized warehouse operations. The Warehouse Supervisor is a hybrid office and warehouse position, balancing administrative tasks with regular floor presence to support daily workflows and resolve issues in real time. This role provides direct supervision of a Warehouse Associate and supports consistent execution of warehouse and shipping processes.

As a full-time employee, this role is eligible for participation in our benefits program including health/vision/dental, long and short-term disability, voluntary life, flexible spending accounts, 401(k) program, front-loaded PTO, nine paid holidays (including one floating holiday), and more!

What You’ll Do:

• Lead the organization, management, and integrity of all products and supplies at the Sandwich City warehouse:
  • Coordinate receiving of raw materials and packaging to be used in production.
  • Responsible for making sure all materials are received in good condition.
  • Manage the entry of raw materials into Fishbowl as products are received.
• Coordinates the movement of raw materials to and from production.
• Coordinates the movement of finished goods with customers:
  • Coordinate with the Warehouse Associate to ensure all orders are built, palletized & documented correctly.
  • Communicate with distributors and carriers to confirm order availability and shipping schedules.
  • Preparation of all shipping documents including, but not limited to, labels, packing lists, commercials invoices and all necessary customs paperwork.
  • Ensure on-time shipment of all grocery and wholesale orders.
• Collaborate with accounting and production teams to maintain and improve upon the inventory database and inventory systems, including periodic physical inventory counts.
• Coordinate shipments with pre-approved third-party carriers.
• Communicate all delivery delays and exceptions to necessary internal teams.
• Coordinate with 3rd party logistics and warehousing relationships to ensure effective and safe handling of Ruby Jewel products at off-site storage locations.
• Provide regular communication with the Customer Service team to ensure accurate updates concerning inventory and shipment schedules are relayed to the Sales Department.
• Assists the Sales Team with the shipment of all product samples and sales support materials.

Who We’re Looking For:

• At least three years of warehouse experience with progressively increasing levels of responsibility.
• Ability to obtain and maintain valid Forklift Certification.
• A valid Driver’s License and the ability to drive an 18’ refrigerated box truck.
• A proactive, problem-solving mindset and a willingness to jump in wherever needed to support the team.
• Ability to coordinate with multiple departments to ensure completion of job duties.
• Ability to prioritize competing objectives.
• Ability to learn and utilize a variety of warehouse and inventory management digital platforms.

Physical Requirements and Working Environment:

The position is a production team position within a food manufacturing environment which may at times require the following:

• Ability to come in contact with allergens including but not limited to nuts, dairy, gluten, and latex.
• Work with automated and semi-automated ice cream equipment (continuous freezer, packaging equipment, liquid nitrogen tunnel, etc.).
• Work with manual and powered lifts.
• Work with manual and power tools (box knife, hammer, drill, etc).
• Work with hazardous chemicals.
• Stand, walk and lift for long periods of time throughout a shift.
• Communication with all department managers and supervisors, occasional visitors, and contracted workers operating within the facility.
• Ability to occasionally lift up to 50lbs.
• Work periodically in a cold storage environment.

Ruby Jewel LLC is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.