Employment Status: Exempt

Department:  Operations
Reports To: Director of Operations
Starting Rate: $65,000-$70,000

Schedule: Monday-Friday, 6:00AM-2:30PM

Summary:

The Warehouse Manager plays a critical, hands-on role in a small, growing company where adaptability, ownership, and clear communication are essential. This role is responsible for overseeing all inventory in Ruby Jewel’s possession, both on-site and at third-party storage facilities, while ensuring accurate, on-time fulfillment of wholesale orders and effective coordination with freight carriers.

As a management-level position, the Warehouse Manager works fluidly across production, administration, sales, and customer service, managing complex communication flows and shifting priorities. This is a hybrid office and warehouse role that requires strong time management, visibility on the floor, and the ability to balance daily execution with planning and problem-solving. The position will manage an evolving number of direct reports to support efficient warehouse and shipping operations as the business grows.

As a full-time employee, this role is eligible for participation in our benefits program including health/vision/dental, long and short-term disability, voluntary life, flexible spending accounts, 401(k) program, front-loaded PTO, nine paid holidays (including one floating holiday), and more!

What You’ll Be Doing:

• Oversee day-to-day warehouse operations, ensuring accurate, safe, and efficient handling of raw materials, packaging, and finished goods.
• Coordinate receiving, storage, and inventory tracking of all materials, including accurate entry and maintenance in Fishbowl.
• Manage the flow of raw materials to and from production to support daily manufacturing schedules.
• Coordinate outbound shipments to customers, distributors, and third-party storage locations.
• Communicate directly with carriers, freight companies, and distributors to schedule pickups, negotiate rates, and ensure on-time delivery.
• Prepare and maintain all required shipping documentation, including labels, packing lists, bills of lading, commercial invoices, and customer-specific paperwork.
• Maintain warehouse and shipping records to support SQF certification, customer audits, and traceability requirements.
• Collaborate with administrative and production teams on order fulfillment, ingredient purchasing, and inventory accuracy.
• Manage relationships with third-party logistics providers and off-site warehouses.
• Review, approve, and resolve carrier and freight invoices in coordination with accounting.
• Communicate shipment delays or exceptions promptly to internal teams and customers.
• Support Sales and Customer Service teams with inventory availability, shipment updates, and product sample shipments.

Who We’re Looking For:

• At least five years of warehouse experience, with increasing levels of responsibility and independent decision-making.
• Experience coordinating across departments to ensure work is completed accurately and on time.
• Strong organizational skills and the ability to prioritize competing demands in a fast-moving environment.
• Comfort learning and working in multiple digital systems, including warehouse and inventory management platforms.
• A valid Driver’s License and the ability to drive an 18’ refrigerated box truck.
• Ability to obtain and maintain valid forklift certification.
• A proactive, problem-solving mindset and a willingness to jump in wherever needed to support the team.

Physical Requirements and Working Environment:

The position is a production team position within a food manufacturing environment which may at times require the following:

• Ability to come in contact with allergens including but not limited to nuts, dairy, gluten, and latex.
• Work with automated and semi-automated ice cream equipment (continuous freezer, packaging equipment, liquid nitrogen tunnel, etc.).
• Work with manual and powered lifts.
• Work with manual and power tools (box knife, hammer, drill, etc).
• Work with hazardous chemicals.
• 18’ refrigerated box truck
• Stand, walk and lift for long periods of time throughout a shift.
• Communication with all department managers and supervisors, occasional visitors, and contracted workers operating within the facility.
• Ability to occasionally lift up to 50lbs.
• Work periodically in a cold storage environment.

Ruby Jewel LLC is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.