About this role
Date Posted:
2026-01-26Country:
United States of AmericaLocation:
US-CT-FARMINGTON-0004 ~ 4 Farm Springs Rd ~ 4 FARM SPRINGSPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredPosition Overview:
- The Sr. Manager, Mobility Carrier Services will be responsible for working within their team of dedicated employees and partnering with other team members to manage the mobile vendor solutions and processes, integrate new mobile vendors as necessary, understand the contractual agreements with these vendors and ensure billing is completed on a timely basis. This individual will provide support for all Mobile Business platform Carrier related services. The successful candidate will be responsible for understanding the overall mobility service, how to manage, support and initiate changes.
What You Will Do:
- Provide consultation and serve as the Mobility Carrier subject matter expert for project-based initiatives.
- Oversee and guide Mobility Carriers and vendors.
- Lead and engage in vendor meetings to ensure timely service delivery and awareness of product issues.
- Engage with cross-functional teams to ensure products and services meet organizational expectations.
- Drive troubleshooting efforts and see gaps and issues through to resolution.
- Contribute to vendor management decisions and support contract negotiations for international vendors.
- Independently manage complex projects and ad-hoc requests as needed.
- Identify and architect improvement opportunities across service delivery, user experience, security, and related areas.
- Collaborate with all relevant functional teams.
Qualifications You Must Have:
- Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
- Must have a minimum of 7 years’ experience vendor management
Qualifications We Prefer:
- Experience with TEM systems, vendor portals, and mobile contracts.
- Strong communicator across technical and executive audiences.
- Analytical problem-solver who performs well under pressure.
- Collaborative, adaptable, and quick to learn new technologies.
- Self-starter with the ability to manage multiple priorities independently.
Work Location
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Other facts
About RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
What you'll do
- The Sr. Manager, Mobility Carrier Services will manage mobile vendor solutions and processes, ensuring timely billing and support for mobile business platform services. This role involves leading vendor meetings, troubleshooting issues, and collaborating with cross-functional teams.
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