Field Supervisors are responsible for:

• Supervising and supporting a team of clinical field staff who will conduct in-person data collection
• Recruiting, hiring, and retaining staff
• Preparing work assignments to ensure cost-effective field implementation as well as adjusting work assignments, as necessary ensuring adherence to project schedules and attainment of established performance requirements
• Reviewing production, time, and expense reports to ensure timely, accurate, and reasonable project charges
• Providing feedback to research associates on their performance, noting areas of strength and areas requiring improvement
• Working with staff to proactively identify challenges and recommend possible solutions
• Meeting performance expectations in areas of efficiency, quality, screening and interviewing completion rates while maintaining confidentiality
• Participating in weekly individual and group conference calls with a project supervisor and other members of the project team
• Conducting weekly individual and group conference calls with your assigned staff; participating in training
• Serving as liaison between RTI project management and the field team, including providing immediate feedback and on-going training when required
• Using a project-provided laptop computer to obtain reports, make case assignments, and email with project staff
• Utilizing a secure RTI email account for all communication regarding the project and accessing this account regularly
• Maintaining good communication with and be accessible to your staff to provide support and answer questions that may arise outside of the weekly conference calls
• Submitting timely and accurate Time & Expense reports
• Being available for overnight travel, as required
• Serving as a back-up to data collection staff, as needed.
• Working with Exam Leads, ensure assigned staff adhere to data collection protocol
• Tracking individual feedback provided to staff by ELs, and other NHANES SMEs
• Coordinating role-specific schedule for appropriate rotation of staff into data collection activities to maintain the skill and ability to adherence to protocols as assigned based on data collection responsibilities
• Supporting staff to complete periodic security retraining and clearance requirements to meet client’s regulatory requirements
• Supporting proper training of all new and veteran staff based on input from exam leads
• Arranging travel for new staff to attend trainings. Working with project team to provide sufficient support to new staff during initial deployment
• Working with Exam leads to ensure staff complete all training and are successfully certified in specific data collection task prior to collecting data
• Working with travel coordination team to ensure staff travel arrangements and appropriate housing while deployed to mobile exam centers (MEC)
• Arranging any travel needed to meet training requirements
• Assisting staff with any travel related issues as they arise