Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.
At Regional Transportation District (RTD), We make lives better through connections!
When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.
RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits
(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)
This position involves all duties and responsibilities associated with transit vehicle operation. Duties include carrying out those functions pertaining to the safe, courteous, and efficient operation of assigned transit vehicles on routine and/or special service routes. Responsibilities include, but are not limited to, employing defensive driving techniques, maintaining professional courtesy while under stress, making public address announcements, properly answering questions and solving transit-related concerns of passengers, and exercising prudent judgment under a variety of constantly changing operating conditions.
This is a safety sensitive position subject to the rules and regulations of the RTD Drug and Alcohol Policy.
Duties & Responsibilities:
ESSENTIAL:
- Conducts self in an appropriate manner as a representative of RTD, uses sound judgement at all times, works safely on the job, respects co-workers and assures the quality of services to all customers both internal and external.
- Operates LRV in revenue and non-revenue service in strict compliance with RTD rules and procedures pertaining to operations.
- Reports all unusual occurrences including vehicle and Maintenance-of-Way to the Controller and follows all traffic, safety, emergency and standard rules and operating procedure.
- Makes LRV consist (multiple LRVs) up for service by altering consists as determined by schedule requirements and/or Controller's instructions and according to standard operating procedures.
- Performs visual inspection of trains before beginning revenue service in addition to an end of service inspection following the storing of the LRV after revenue service.
- Operate manually all track switches and other wayside equipment.
- Operates test trains as required for acceptance of equipment and all other tests required which specify the need for train operations.
- Uses radio communication equipment in accordance with Light Rail Rules and Standard Operating Procedures.
- Provides customer service information in a courteous manner.
- Provides accessibility for wheelchair and other ADA passengers to board and de-board in a safe courteous manner.
- Completes accident and incident reports accurately at the end of scheduled shift.
- Operates LRV into and out of shop building for repair or servicing and performs other duties required to support maintenance functions including operating LRV into Wash Bay as required.
OTHER:
All other job-related duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Must be at least nineteen (19) years of age.
- Preferred professional driving experience within the last three (3) years. Experience may include, but not be limited to, previous operation of light rail vehicle, transit bus/school bus and/or truck.
- Must possess a valid driver's license continually for the past 2 years. No DUI, DWI, or reckless driving in the past 5 years.
- Ability to pass a Department of Transportation (DOT) physical examination by obtaining a DOT Medical Examiner's Certificate for a minimum of one (1)-year qualifying period and then maintains a current DOT Medical Examiner's Certificate thereafter. Medical Examiner must have a National Registry number.
- Ability to pass a RTD required Physical Ability Assessment (PAA) related to the physical requirements of the essential functions of the job. Demonstrated ability to push/pull up to 125 pounds and lift/carry up to 60 pounds without assistance.
- 2 years of customer service experience demonstrating the ability to create a welcoming experience, making connections with customers through friendly and genuine conversation throughout each interaction, engaging customers with open ended questions about their customer service experience while leveraging their answer to tailor responses.
- Ability to successfully complete the LRV Operator Training Program, obtain LRV Certification and maintain LRV Certification. (Failure of any of the above will lead to, at minimum, disqualification from the light rail transportation, and/or potentially termination of employment, Decision establishing these will be made on a case-by-case basis.
- Ability to obtain and retain a thorough understanding of all new rules and procedures which are in effect.
- Ability to use prudent judgment and common sense in making quick, safe decisions with minimal supervision and adapt to constantly changing operating environments.
- Ability to read, write, and speak English.
- Demonstrated physical ability to perform job duties to include: throwing rail switches, accessing and operating LRV, operating accessibility ramp, coupling/uncoupling LRVs, and raising/lowering LRV pantograph.
- Ability to walk on track ballast, on uneven ground, sit for an extended period of time, and work in various outdoor weather.
- Ability to work and maintain professional composure while under stress and pressure.
- Ability to be re-certified periodically on standard operating procedures as well as through examination on all Rules and as hands-on proficiency.
- Ability to maintain a high performance level of dependability, reliability and safety;
- Additionally, for internal candidates, as demonstrated in the past six (6) months by:
- No more than three (3) unexcused absence occurrences and three (3) unexcused tardy occurrences
- No safety violations within the past (12) months.
- No Light Rail Transportation related safety violations within the last (60) months.
- No suspensions within the past (12) months
- Otherwise demonstrated a history of high performance levels of dependability, reliability, and safety.
- Extenuating circumstances will be reviewed.
- Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required.
OR
- An equivalent combination of education, experience, knowledge, skills, abilities, and other characteristics consistent with required qualifications as determined in the job analysis.
Pay Range:
$28.89 - $29.18 Hourly
EEO POLICY AND ADA ACCOMMODATIONS
RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at [email protected], or the Talent Acquisition team [email protected].
RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.