Location – Basingstoke (RG24 8PW).

Working hours/days – 8am-4.30pm, Monday-Friday.

As a front facing representative of RS Integrated Supply, you will be responsible for ensuring the Stores are maintained to a high standard and take full responsibility for the availability of products of which will be bought both effectively and efficiently to deliver savings to the Client.

You will also be responsible for the sourcing of ad hoc stock and/or non-stock items as required from new and existing Suppliers in line with agreed Service Level Agreements (SLAs) and internal procedures.

What you will be doing:

• To source ad hoc stock and/or non-stock items on request of the Client in line with agreed Service Level Agreements (SLAs) and internal procedure.
• To assist the Client in the selection of goods and to advise of alternative products where appropriate to negotiate cost reductions.
• To liaise directly with the Procurement department with respect to additional product information where necessary.
• To process orders as required with the correct procedure.
• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorized where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• A positive attitude with the ability to deliver excellent Client experience and satisfaction.
• A good team player with the ability to respond efficiently and effectively to the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Exceptional customer service skills.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent IT skills (SAP experience desirable but not essential).
• Strong organisational skills.
• Working knowledge of Stores, inventory management and stock control systems.

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.